rdp reconnect over secure ssh gateway not working

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rdp reconnect over secure ssh gateway not working

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I have successfully set up and used RDP and browser sessions over a secure SSH gateway. Great feature - Thanks!

When the remote RDP windows sessions go into a screen-lock mode due to idleness, I normally will right-click on the RDP entry and choose reconnect so that my credentials are entered automatically for me (our passwords change every 10 hours and have to be retrieved from a vault). However, reconnect does not work over secure ssh gateway and I have to close the session and double-click on the entry in order to connect again.

I can't be sure of this because I don't have another machine where I can install an older version of RDM, but I believe that reconnect used to work and that it stopped working with either the most recent update or the one right before that one.

From what I can tell from the screen messages, the reconnect is atempting to connect over the same random port that was used when the initial connection was made, but it fails.

Note: you don't have to wait until the remote session is screen-locked to duplicate this behavior --any time you try to reconnect it will fail. But the only time I will use reconnect is when the remote session is screen locked.

All Comments (2)

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Hello,

Thank you for bringing this issue to our attention!

I was able to replicate the issue you described. I have opened a ticket to our engineering department to report the issue. For your information, the internal ticket is RDMW-6336.

We will keep you posted as more development is made on the issue.

Best regards,


Gabriel Degrandpré

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Hello,

Good news, we found a solution to this issue. It should be available starting with our next minor update, RDM 2020.3.19.0.

Regards,

Hubert Mireault