Ticket Number Variable in Log File

Implemented

Ticket Number Variable in Log File

avatar

We have numerous SSH sessions configured to automatically log session data to a file to support compliance requirements. We would like to include the ticket number entered at session start to the log file name to the log file name. Our current log file name is configured as $NAME$_%USERNAME%.log, we would like something like $TicketID$_$NAME$_%USERNAME%.log.


forum image

All Comments (2)

avatar

Hello,

Thank you for contacting us on that matter!

I have opened a ticket with our Engineering Department in order to add the $Ticket$ variable to RDM.
We will inform you once we have more information on this.

Best regards,

James Lafleur

avatar

Hello,

The $TICKET_NUMBER$ variable will be available in version 2020.3.17.

Please note that it will only be resolved in the log filename for now, as this variable works a little differently than others.
We could support it elsewhere on a per-request basis.

Regards

Jonathan Del Signore

Closed