Error when SSH windows close, Error Code: END_OF_FILE (-13) End of File or Data

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Error when SSH windows close, Error Code: END_OF_FILE (-13) End of File or Data

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bgoodwin1
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I run into an error when a ssh session closes, it lists An unexpected error occurred. Error Code: END_OF_FILE (-13) End of File or Data. Is there a way to fix this?

All Comments (5)

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Hello,

It is an issue that was reported by other users, we are still looking into it!
If you would like, you can send you SSH logs by using the link I will send you via private message.
To send your logs, you can follow this help topic : https://kb.devolutions.net/rdm_send_ssh_logs.html?
Note that "logs" now has his own tab (Logs) but verbose remains in the Advanced tab, simply set it to "1"
From there simply recreate the issue and send us those logs!

Best Regards,

Etienne Lord

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I'm experiencing the same issue. Has any progress been made on resolving the issue? If not, I can provide logs if needed.

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Hello,

We have made a fix for this that is available in our current beta version, 2020.3.6.0. You can find the download here: https://remotedesktopmanager.com/home/download

Regards,

Hubert Mireault

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I'm experiencing the same issue… I thought it happened because of overloading with other programs. But currently, I use my laptop for office work only. I have a basic package of office programs like https://zoom.us/, https://www.office.com/, https://trello.com/, and worktime. But I still have Error Code: END_OF_FILE (-13) End of File or Data.

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@noachyanko,

What version of RDM are you running?

Best regards,

Jeff Dagenais