Problems with VNC Connections
Hello,
I'm creating this post to demonstrate my disappointment with RDM, which is related with the instability with the VNC connectivity, as an IT Pro, I don't use only RDP or SSH, but also have some connections using VNC, and from what I see, from version to version, sometimes it works better, sometimes gets messed up, after running RDM for long time, like a week, the window gets messed up randomly and crashes.
This time, I'm using the last version which I'm using 2020.2.19.0, and in this particular version, when I open an VNC connection, it randomly locks up, the window simply gets frezzed! I can't even close the application, only by windows task manager killing the process.
I also have another workstation of mine with the RDM but an older version 2020.2.17.0, it is not the last version as I recently renew the licence and still didn't update the key, but anyway, is kinda a bad luck situation, I just payed the license to get the updated version, but in this case just got more problems...
Please, in the next version of RDM put VNC feature working right! Until then, I've to use an older version...
Thank you,
Nelson
All Comments (9)
Hello,
Sorry about that. I will talk with the developers but I know that we did a small optimization and it could be the root of the problem. I will look into this right now and let you know.
Regards
David Hervieux
By the way, which VNC server do you use?
David Hervieux
@James
No need for a ticket, I will take care of this directly from the forum.
Regards
David Hervieux
Perfect @David!
I have deleted my post.
Best regards,
James Lafleur
Hi,
I fixed the issue you reported and it will be available in the next release of RDM. Thank you for reporting the issue.
Regards,
Philippe Paré
In the mean time if you want to use the latest version of RDM, you can replace the two files (Devolutions.VncCustomControl.dll and Devolutions.ArdCustomControl.dll) in the Lib folder under the application folder (See attached zip). Thanks again.
Regards,
Philippe Paré
Fixed CustomControls.zip
By the way, which VNC server do you use?
Hello David Hervieux,
I'm sorry for the late response, but I've been busy at work...
The VNC server I'm using is: TightVNC v2.8.27.0
I believe that is the latest version, and it is installed in a Windows 10 workstation with all updates installed.
Thank you,
Nelson
In the mean time if you want to use the latest version of RDM, you can replace the two files (Devolutions.VncCustomControl.dll and Devolutions.ArdCustomControl.dll) in the Lib folder under the application folder (See attached zip). Thanks again.
Regards,
Hello Philippe Paré,
I will go to give a try with those DLL's in the PC where RDM is freezing, and I will let you know how it went.
Thank you,
Nelson
Hello Philippe Paré,
After using RDM with the updated DLL's, I have to say, that it finally works as it should!
I left some VNC sessions open for some time, also I've opened RDP's and SSH's and closed, with the program running for days, and at the moment is stable, until now, I've not experienced crashs / freezes.
To me, you may apply these DLL's to the next update of RDM as for VNC is "finally" fine.
Thank you!
Nelson