Web sessions give black screen after changing resolution
Hi,
Since a few weeks (I couldn't say exactly when it started), I noticed that after I switch from using my laptop docked (with an external screen) to undocked (with the built in screen) or vice versa, when I open new Chrome web sessions, they show a black screen inside the tab. Only on part of the screen though, probably because of the change of resolution.
The currently open sessions keep working fine, although I had the problem with some open sessions once but not all of them.
I have to restart RDM to be able to open new sessions correctly again.
I'm using RDM 2020.2.12.0 64bits (free edition).
Kr,
All Comments (1)
Hello Jonathan,
Thank you for contacting us on that matter!
Unfortunately, I am unable to reproduce this issue at the moment using my RDM
Free instance.
That being said, would it be possible for you to create a portable installation
of the latest version of RDM Free and see if this issue still occurs?
To do so, you will need to do the following:
1- Download the .zip file below:
https://remotedesktopmanager.com/home/thankyou/rdmfreebin
2- Create a new folder on your Desktop
3- Extract the content of the .zip file into the folder created at #2
4- Go in this folder once the .zip file has been extracted and run remotedesktopmanager64.exe
5- Enter your current RDM Free serial
Best regards,
James Lafleur