0 vote
Product: Remote Desktop Manager Enterprise Version
When the Database gets disconnected it ask for going in the Offline-Mode, I would like to have a reconnect button on this dialogue.
It has to do with the VPN Connection which is needed in the HomeOffice. Otherwise, you have to go in the Offline-Mode and Switch again back to Online-Mode.
Could you post a print screen of the dialogue you are talking about?
Regards
David Hervieux
Hi David
Thanks for the fast reply, here the dialogue which I am talking about:
Retry would be nice but it's not really possible the way the code is structured at the moment and changing it is not trivial.
With this dialog, hitting cancel should keep you "online" but cancel the last action. Looks like there might be an issue with that currently, I will investigate.
In the meantime, you simply hit F5 to refresh the data source and go back online once you are offline. It does the same as selecting Go-Online in the menu or hitting the orange globe icon (bottom right corner).
Note: Maybe "cancel" should be changed to "ignore" or something more meaningful...
Best regards,
Stéfane Lavergne
Hi Stéfane
Thanks, if I go for "cancel" it goes somewhat like online but searching is not possible until you sync again up here:
I will investigate, this should not be the case.
Best regards,
Stéfane Lavergne