Devolutions Account: show "choose another way to sign in" without having to cancel webauthn
Devolutions Account: show "choose another way to sign in" without having to cancel webauthn
so my account uses a security key for login which is fine and dandy unless I want to for example log in from my phone which is LITERALLY IMPOSSIBLE, as the webauthn dialog doesnt spawn and there is no way to actually use the password option unless the login recieves some kind of cancel message. instead you are just in a state where you can do nothing which is very ugly.
All Comments (5)
Hi my1,
First, thanks for your feedback, it is really appreciated. We are currently changing the way we handle security keys, and we will make sure that this issue is fixed one of the upcoming release. To that end, could you specify which phone / mobile OS / mobile browser you are using when this issue happens?
regards
Richer Archambault
okay it seems the browsers I use primarily (chrome/brave on android) more or less recently fixed it. but I was reminded yesterday of this because on one PC I set up Classic Edge on w10 somehow bugged out and didnt display the security prompt and I was locked out in the same fashion.
I was able to kind of replicate this issue with Edge. Thank you, will make sure to fix this behaviour
Richer Archambault
thanks. that's awesome.
Hi my1,
We investigated more thoroughly your issue regarding the "Choose another way to sign" not appearing in certain scenarios and we were not able to reproduce it with Microsoft Edge v44.17763.1.0 (Edge Legacy) and a Yubikey v5. Our team think a change in the login page has been deployed in the last months which should have fixed the issue.
If you happen to get the same issue, just reply here with as much information (EX: version of Edge Legacy) and if possible steps to reproduce and we'll gladly help fixing it.
Best regards,
Maxime Forest