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Hello,

What version of RDM are you running?

Could you post a screenshot of the message that you receive?

Best regards,

-> Source: (Devolutions Online Drive - Devolutions Online Drive)
Open(/auth/oauth)
Navigating(/auth/oauth)
Navigated(/op/register)
Navigated(/op/)
Navigated(/op/browser-support)
Browser: IE
Proxy: Default

Hello,

Could you clear your Internet Explorer cache + cookies and then, restart RDM and press the Home button when this screen open?
This should allow you to login.

Best regards,

Followed instructions, did not help.

Hello,

Could you go in File - Datasources and send me a screenshot of your configuration please?

Best regards,

I am connected after I have tried to click this button

Hello,

Do I understand that you have been able to connect after clearing the local cache?

Best regards,

Hi,
Yes, I did. It did not work, and I found that button, on the screen, which worked.
So, I am not sure what has helped, first , second or combination. Definitely some cache.
But, it is fixed! Thanks a lot :)

On restart cannot connect to Devolution account
Devolutions.RemoteDesktopManager.Business.TryGoOfflineException: Unable to connect to Devolutions account.
at Devolutions.RemoteDesktopManager.RDMOProxy.RDMOWebApiClient.Login(String username, String datasourceID, Boolean forcePromptLucid, String source, String applicationPassword)
at Devolutions.RemoteDesktopManager.Business.DataSources.DevolutionsOnlineDriveConnectionDataSource.c85b0933bdb8fa0d0832e34a63fb55ffa(Boolean cd008a94e48eab2f6b70411dccafc4d7d)
at Devolutions.RemoteDesktopManager.Business.DataSources.DevolutionsOnlineDriveConnectionDataSource.Login()
at Devolutions.RemoteDesktopManager.Business.DataSources.DevolutionsOnlineDriveConnectionDataSource.GetDataSourceSettings()
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.c29fbd34504079a3525ca4c390d5d4074(BaseConnectionDataSource c7f28727fc7a5daa94ba08f688b2a5781)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.ca4799bebd8b706f34eea94a778843b55(BaseConnectionDataSource c7f28727fc7a5daa94ba08f688b2a5781, Boolean cfe205b02d73750f8fd14d199343fe545)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.LoadConnections(BaseConnectionDataSource dataSource, ConnectionEngine currentEngine)

Hello,

This is strange. Have you updated RDM to 2020.2.15 or you are still using 2020.2.14.0?

Best regards,

Upgraded, all good now. Thanks a lot!