Unable to connect to your data source (Dropbox) after Suspend/Halt system state.

Published 6 years ago

Hi everyone, when i reopen the notebook lift the next day (RDM always remains open) can't connect to the dropbox source anymore and remains freeze. I must necessarily kill the process from the Task Manager.

Neither the Details button nor the OK button can be used.

Leonardo

error.png

All Comments (7)

Jeff Dagenais

Published 6 years ago

Hello,

If you press OK on the error message and perform a CTRL + F5 to refresh the local cache, are you able to reconnect?

Best regards,

Jeff Dagenais

Published 6 years ago

Hi Jeff,

Neither the Details button nor the OK button can be used.

Tomorrow i'll try with CTRL+F5 and i'll let you know, thanks in the meantime!

Leonardo

Published 6 years ago

Hi Jeff,

No way. It's stuck on that window and does not give me ability to click anywhere else.

Not even the "X" to close

Leonardo

Jeff Dagenais

Published 6 years ago

Hello,

If you press OK on the error message, are you able navigate in RDM ?

On a side note, a new version of RDM Free is available. You can download it here. Could you give it a try?
https://remotedesktopmanager.com/home/download

Best regards,

Jeff Dagenais

Published 6 years ago

Hi,

I cannot click anywhere inside RDM.

I've just installed newer version, i'll keep u update, thanks.

Leonardo

Published 6 years ago

Hi Jeff,

With the new version, the same problem occurs but at least i can close the window pressing "OK" button and refresh the datasource.

I'm satisfy :)

Leonardo

Jeff Dagenais

Published 6 years ago

Hello,

Thank you for your feedback.

Best regards,

Jeff Dagenais