Upgraded from 2019.1.41.0 to 2020.1.20.0 and having database issues now
Upgraded from 2019.1.41.0 to 2020.1.20.0 and having database issues now
Upgraded the application to the newest version, and now when people log in they are getting my-sql database errors and are unable to go online. We have gone back to the previous version in the meantime as it is still functional and doesn't give anyone the error. 
Any help would be appreciated! Thanks!
2020-05-14_18-36-23.jpg
All Comments (3)
Odd, can you please send us your application logs for analysis?
Help > Applications Logs > Report (tab) > Send to Support
Please add: "Attn: Stefane (forum topic 33750)" in the subject
Best regards,
Stéfane Lavergne
Thank you! I have sent the requested information.
Thank you for the information, I've replied via our ticketing system.
Stéfane Lavergne