No Progess on my Custom Install Packages

Disabled

Published 6 years ago

Hey,

i created today morning a few custom packages, but i still didnt got the requested packages.
According to the Live Chat it should take max 15 minutes.
In my case it is already hours ago that i requested it. Here are the IDs if needed:
69e9e608-45bf-4b69-b84a-623ff701ce59
9008eecd-a617-4b28-a326-0f3a16ba4f5a
763411d0-e04c-41f6-bb59-015f1da65b75
d22dafde-2b92-4c6f-85af-46d97d333b9a

Thanks!
Furkan

State_RDM.PNG

All Comments (3)

Hubert Mireault

Published 6 years ago

Hello,

Thank you for reporting the issue, we will take a look at what's happening.

Regards,

Hubert Mireault

Hubert Mireault

Published 6 years ago

It seems the machine was frozen for an unknown reason, so we restarted it. Since there's a bit of a backlog due to the freeze, your packages should be ready in maybe an hour or so, provided it doesn't happen again. We're monitoring the machine to make sure the packages are properly being created.

Regards,

Hubert Mireault

furkicevik

Published 6 years ago

Thanks!

It worked now!