Passwordstate dus not support 2FA Authenticator

Resolved

Passwordstate dus not support 2FA Authenticator

avatar

Hi, Support,

I hope that you can help me with a Passwordstate issue. We have actifated 2FA for our Passwordstate website and are using RDM with the Passwordstate login option in RDM. See printscreens in the Attachments

It whould seem that Passwordstate dus not support 2FA in RDM. Can jou solfe this for us or do you have a workrouns/salution we my use.

Thanks in adfance

Greetings Michael ten Haaf
Easy Systems


Passwordstate dus not support 2FA Authenticator.docx

All Comments (12)

avatar

Hello,

I will check with the engineering department :)

Best Regards,

Etienne Lord

avatar

Hello,

After looking into it, I can confirm that the 2FA is not supported with PasswordState within Remote Desktop Manager.

Best Regards,

Etienne Lord

avatar

Hi Etienne,

Thanks for your replay and is it possible to realise the 2FA for Passwordstate because
out company making use of this application for all our client credentials to
login to the servers. We had to activate 2FA because of a ISO certificate (audit)
for security we had to have.


2FA is becoming a standard and Microsoft is also activating this for office 365
and so are our customer to. We really need this to make user of the autologin
via RDM.



Greetings Michael.

avatar

Hello,
We will add this to our todo list.

Regards

David Hervieux

avatar

Hi Etienne & David,

Thanks for adding it to your TODO list and how long (Planning) is it going to be before we will be able to make
use of this option (2FA for Passwordstate) in RDM. Because at the moment we are not able
to automatically connect to password stare via RDM and it is costing u a lot of
time to establish a connection to all of out customers servers.

Greetings
Michael ten Haaf
Easy Systems  

avatar

Hello,
I can't give a timeframe. You have to understand that Passwordstate is a third party and we have to verify if it's possible to do the integration with the 2FA. We will get in touch with them if something is missing. We understand that 2FA is important and this is why it's supported in all our products directly. It just not that easy when it's a third party. We added the 2FA support recently for PassPortal and I'm sure that Passwordstate could be the next one. We have a good relationship with ClickStudio.

Regards

David Hervieux

avatar

Hi David,

Thanks for your replay and we hoped that you would be able to realiser this as
soon as possible. We understand the situation and are agley awaiting your
replay as soon you have any information.

Greetings Michael ten Haaf

Easy Systems.

avatar

Hello,

We investigated and it isn't currently possible to support 2FA with the Passwordstate API.
I have contacted their team to see if it could be added. I'll let you know once I have more information.

Regards,

Hubert Mireault

avatar

Hello Michael,

We got a reply from ClickStudios. Since they now receive frequent feature requests, they would like you to post on their forums so they can evaluate the request to support 2FA in the RemoteDesktopManager API. You can find their community forums here: https://www.clickstudios.com.au/community/
If more clients chime in, they will most likely prioritize this request.

Regards,

Hubert Mireault

avatar

Hi Hubert & Daived

Thanks for the update it is greatly appreciated, and I will post a 2FA on the ClickStudios
portal.

If I receive any information, I wilt e you know.

Greetings Michael.

avatar
avatar

Thanks Michael!

Regards,

Hubert Mireault