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After upgrade link to Serial Number disappeared

After upgrade link to Serial Number disappeared

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RokB

Hi,

I guess we are facing enterprise wide problem with all RDM prompt about expiration of product. I cannot follow the guide since Serial Number saved in datasource doesn't exist anymore (we upgraded DPS and database):
https://help.remotedesktopmanager.com/datasourcesettings_serial.html?q=license

Search finds values but cannot display them as well:

Any help will be appreciated.

Best regards,
Rok Berlec

12456.jpg

All Comments (3)

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Etienne Lord

Hello,

We changed this feature, it is now possible to assign your license(s) via Administration -> Licenses :

Best Regards,

Etienne Lord

license.jpg

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RokB

Hi Etienne,

not only that you moved the feature, you also changed the way it works :-)
Is there any up to date documentation available (I see now that you mentioned it in Release Notes); I admit, I am not much of a "reader in advance", I only read it when I urgently need it :-)

Best regards,
Rok

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Jeff Dagenais

Hello,

We are working on the documentation, but it's not completed yet.
Sorry for the delay.

Best regards,

Jeff Dagenais