Templates Uses Web Session - Moved/Name

Hello,

What is your Remote Desktop Manager version and what type of datasource are you using? :)

Best Regards,

hi,

Version 2020.1.19.0
SQL

Hello,

Thank you, we will look into it :)

Best Regards,

Hello,

Could you send a recording of both issues in order to make sure I can reproduce them correctly?
Simply use the link I sent you via Private Message to send in the video :)

Best Regards,

I have send it

Hello,

Thank you, could you send a screenshot of your Web Template?
For your second issue, I believe you have a pre-set folder in the Template, you would need to manually set the "New" location before creating the entry or remove the default folder location.

Best Regards,

Screenshot see above.

Hello,

This seem like the normal behavior.
For issue number 1, the name provided in the Template, is simply the name of the Template. When you add a new entry based on the template, you will need to provide a new name.

Issue number 2, since you specified a folder in the Template, it will automatically pick up that folder when you want to create a new entry based off that template. I would recommend removing the Folder from the template.

Best Regards,

issue number 1:

Can this be an feature request? So that this is an option, because in template you what a pre-defined name.

issue number 2:
I changed the folder to nothing but it moves to the top of the vault.

Hello,

I will check with the engineering department for both cases.

Best Regards,

Hello,

#1 : Could you edit your template, go to Template settings and check this option :

#2 : Could you, again, edit your template. Instead of choosing "Blank" in the Folder drop down list, could you use the "..." and then choose your Root. :
I was able to make it work that way!

Best Regards,

It looks like it is working, sometime the name disappears dunno why.

Hi,

I found that the option "Keep template name on use" dissapears?

Hello,

It indeed seems like after restarting Remote Desktop Manager, the option is unchecked, but it will still keep the name.

Best Regards,

That is the problem, on our site the unchecked option is unchecked then the name is not being keeped.

Hello,

We will look into it!

Best Regards,

Hello,

Would you be able to confirm your datasource type? Is it SQL or DPS (or another)

Best Regards,

We use SQL

Hello,

We've found the issue and we made a fix for the "keep template name on use" not saving properly. This will be available starting with RDM 2020.2.13.0.

Regards,