RDM undocked tabs unresponsive after application lock / RDM version 2020.1.17.0 64bit Enterprise

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RDM undocked tabs unresponsive after application lock / RDM version 2020.1.17.0 64bit Enterprise

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Hi,

I would like to report a strange bug I am experiencing with my RDM version 2020.1.17.0 64bit Enterprise. I am using the screen lock after inactivity, where after a specific time RDM locks the user interface. I am using Google Authentificator to unlock my workspace.

After unlocking and while using multiple undocked tabs across other screens, the user interface of RDM is completely frozen until I close all undocked windows.

Additionally, on my undocked screens a black box is appearing (see attached photo).

Would you be so kind and take a look at this problem, or is there anything I have to change in the application to avoid such behavior?

Thank you very much for your support and care.

Kind regards

Boris Garami

All Comments (8)

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Hello,

Do you use the File - Options - Security for the Application Lock or Administration - System Settings - Application?

Do you have the Google Auth. set on your Application or your Datasource?

Best Regards,

Etienne Lord