Integrate RDM with Citrix Session Recording Custom Events

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Integrate RDM with Citrix Session Recording Custom Events

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Hi,

We and I guess a lot of others are running RDM on a Citrix plattform which uses session recording for audit and security reasons. Since XenApp/Virtual Apps Release 7.15 and higher, it is possible for an application running on the VDA to include custom events containing text messages through a Citrix provided COM API into the session recording stream. Those custom messages then appear as bookmarks with timestamp in the recorded video file and the person reviewing the recorded audit log could directly jump to the bookmark in the video. It would be desirable if RDM would allow creating such a custom event/bookmark containing the name of the connection being launched. When viewing a recorded session, opening/closing new connections or maybe also switching between open connections would be presented as bookmark containing the connection name.

See here for details. https://support.citrix.com/article/CTX226844

Regards

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Hello,

Thank you for contacting us on that matter!

Our Engineering Department have added this to their todo list.
We will update this thread once we have more details.

Best regards,

James Lafleur