Flag as Closed - How to set permissions?

Hello,

Thank you for contacting us on that matter!

In short, if you are responsible for the log, you can use the "flag as closed" feature without being an administrator. This situation can occur if you are the one who has opened the connection. That being said, the administrators will always be able to use this feature on all entries.

It is not possible at the moment to grant this permission to a user.

Best regards,

Hi,

thanks for clarifying. Did this change in previous RDM versions?

I'm not 100% sure, but I think in previous versions I could do this as a standard user...


Would it be possible to convert this post into a Feature Request?
The "flag as closed" function should be assignable to roles by right.

Best Regards

Hello,

You are more than welcome!

Our engineering department just informed me that this feature has been added to their todo list. Since we are close to our new release, this feature will not be added to it. That being said, it should be implemented shortly after that.

Best regards,

Hi,

thank you very much for the fast support and for adding the request to your to-do list.
I am looking forward to being able to use this feature.


Best Regards

Hello,

This feature has been added. It will be possible for you to grant the "Flag as closed" permission to non-admin users.

This will be available in RDM 2020.1.11.

Regards,

Hi,

Great! Thank you very much for the fast support and implementation.

Could you be so kind and explain if it will be necessary to update all RDM installations?
Or will it be possible to update one installation and set the permission?


Best Regards

Hello,

It will require an RDM update for everyone, and if you're using DPS, it will also require a DPS update.

Regards,

Hi,

thanks for that information.
It will take us some time to test the update and roll it out.
After that, I will post my results here.


Best Regards