Problem with approach to new Enterprise license entry

Hi Devolutions,

I am running Enterprise Edition 2019.2.24.


You need to update your documentation on this. I renewed my license this morning and went to look for the procedure to get it into the system for my team and what I found was the old approach using System Settings > Serial Number, which was not available on my version of RDM. Had to do a bunch of googling and wasting of time to find a thread that explains what has happened:

https://forum.devolutions.net/topic32847-getting-the-user-has-not-been-assigned-a-valid-serial-number-on-sql-az.aspx


Here is the original documentation page that I found first and that is no longer applicable:

https://help.remotedesktopmanager.com/installation_registration_enterpriseedition.htm#for-administrators


Even after trying what is in the forum thread, I get this error that doesn't make any sense:



I entered the renewal license key directly from the email I got and it immediately showed the new license being valid for another year and the number of users.

But, when I assigned it to the three users and and then click OK to save the page, it pops up with the License is not valid message.