Search for active console username

Implemented

Search for active console username

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simon03
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Hi Guys,

is it possible to search for a username to determine the client with the active console?
I have 300 clients (Windows). In a support case it would be great to determine on which client a person is logged in to make a shadow RDP session.

Is that possible?

Many thanks in advance.

All Comments (10)

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Hello,
Just to be sure that we talk about the same console. Do you mean the Terminal Services console?

Regards

David Hervieux

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Yes. Correct. Terminal sessions.

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Hello,

We added a filter that searches in every sessions' fields. It will be available with version 2020.1.4.0.

Regards

Jonathan Del Signore

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Great to hear!

Is there a notification inside Remote Desktop Manager if there is a new update available?

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Hello Simon,

Indeed, to receive a prompt every time a new version of RDM is released, you will need to go under File -> Options -> General -> Application Start and check both "Enable Check for Updates" and "Check for updates at startup":


Best regards,

James Lafleur

CheckForUpdates.png

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Perfect!

Many thanks for your support!!

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Hi,

regarding the search filter for active sessions:
I've version 2020.1.10.0 installed. You told me that since version 2020.1.4.0 the new feature is available (to search for console users).
How can I use it? I don't find the search field or the filter.

Many thanks in advance.

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Hello, this is where we added the search field in Terminal sessions :



Is this actually where you wanted it to be ?

Regards

Jonathan Del Signore

filter.png

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Hi Jonathan,

no, not really :-).

I'm looking for a feature which allows to search over all clients for a logged in user.

Example:
We've often the case that someone needs support but doesn't know the hostname of the client. So it would be great to have a search function that searches for usernames and the clients which the user is logged on.

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Hello,
Thank you for the details. I don't think it's something we can do in RDM. We need to be connected to a server to know which user are connected.

Regards

David Hervieux