Yubikey broken. Unable to access RDM
Hi All,
I'm in a big mess because my Yubikey's broken and I can't access Remote Desktop Manager. Is there any action I can do to bypass this control?
Than You.
All Comments (4)
Hello,
Which version of RDM are you running?
And is the Yubikey set on the data source or in RDM? (knowing the data source type will also be useful)
Best regards,
David Grandolfo
Hi,
I'm running the latest Windows free version. I'm not sure about the answer to second question: I set Yubikey on Option>Security>2-Factor Autjentication. Data Source is Local data source.
Hello,
Please consult this article to remove the 2FA from your configuration
https://help.remotedesktopmanager.com/troubleshooting_2-factor.htm
Best regards,
Jeff Dagenais
Hello,
That was helpful. Now I'm running again.
Thank You so much.
Best Regards,
