Consistent Offline mode independent of vault

I have a Microsoft SQL Server datasource. We provide service for our customers 24/7, so offline mode is necesarry so we don't need connection to the Datasource in order to work at night from home.

In the beginning we segmented our customers across different datasources to protect information from people who did not need to know this information. In this use case offline mode worked perfectly. The application is opened everyday so the offline mode was Always up to date.

From company standpoint we had to change to one datasource, so as provided by Devolutions we used the vault system. This works perfectly but the offline mode leaves something to be desired. Only the vaults used during the last 30 days (I set the limit at 30 days) are kept in the offline mode. But if a customer calls at night and it has been more then 30 days since the service engineer worked for this customer (ie. used the specific vault) then we have no access to his documentation. So my question can a functionality be developped that upon opening of the application the vaults to which the person is allowed be updated in the offline mode?

A devolutions engineer also told me that the offline cache only is updated when you request it online. Meaning with my 30 days setpoint, i could have old data in my offline cache if i didn't use that specific vault for 29 days. This also does not seem as desirable behaviour. In my opinion the offline mode should be synced across all vaults upon opening of the Remote Desktop Manager application.