Couple of bugbears
I have been using RDM for a while now and it's been great for the most part. However, I keep running into two very annoying issues.
1. RDM will randomly minimise when I click inside a session, causing the click to land on whatever was behind RDM. This always happens while RDM is already in focus and actively being used.
2. Clipboard sharing sometimes stops working and I have to log out of any sessions I have, exit out of RDM, then launch it all again. It's random and I can go days without seeing this issue.
I always shut my machine down at night. I install updates whenever they are available.
These issues have followed me across 3 laptops now.
All Comments (5)
Hello,
What version of RDM are you running?
Is it possible for you to send us a small video of the issue?
Best regards,
Jeff Dagenais
Version: 2019.2.21.0 64-bit
I'll try and get a video
Hello,
Perferct, let me know when you have the video, I will then send you a link to transfer it to use securely.
Best regards,
Jeff Dagenais
Sorry for the delay. I was not able to sign into my account so I created a new one. Where did you want me to send the video?
Hello,
Could you please send an email to ticket@devolutions.net on that matter? We will then be able to provide you a secure link in order for you to give us this video. We will also troubleshoot this issue with you through the ticket.
Best regards,
James Lafleur