I Can't open this page to get the serials. it was stuck to load the page .....
Hello,
Did you give it a try with another Web Browser?
Best Regards,
Etienne Lord
I tried different browsers : Internet Explorer, Edge and Chrome.
Hello,
Do you get any error message? Are you only looking to retrieve your Free Serial key?
Best Regards,
Etienne Lord
it's pending on loading the page.... and there's much page code at the page background.....
I only want to get the free serial on the portal.
Can you pls help me?
It's the screenshot of the portal page.
error.PNG
Hello,
Is this a new account?
Best regards,
Jeff Dagenais
Yes, this is a new account
Hello,
This is strange.
Could you send me a private message with your cloud account so that I can validate is creation.
I will also help you with your free RDM license.
Best regards,
Jeff Dagenais
Hi Franco,
Message was sent you and please help me. Thank you.
Hello,
Regarding the loading page issue, in your browser (Chrome as example), could you press F12, select the Network tab and try to load again https://customer-portal.devolutions.com/ .
Then, send us the results under Network please.
Best regards,
Jeff Dagenais