My smartphone shows an error

avatar


I a new vpn user and I don't have sufficient knowledge about vpn. I always connect vpn with sstp protocol on my pc but when I try to connect it on my smartphone, it shows an error. Why?

All Comments (6)

avatar

Hello,

By smartphone, do you mean Android?

Is it possible to post a screenshot of the error message?

Best regards,

Jeff Dagenais

avatar

Thank you to your prompt reply. Yes I have android smartphone and it is hard to me to share a screenshot. But I want to ask a question that sstp supports android devices or not? May be I face support error.

avatar

Did you contact the customer support and got assistance to solve your problem from the VPN service provider you are using?

avatar

Yesterday, I was searching the solution and I found some good guides to understanding the technicality of the protocols.
https://www.cactusvpn.com/beginners-guide-to-vpn/what-is-sstp/
https://www.purevpn.com/what-is-vpn/protocols/sstp


Now, I contact with support team to get the actual solution of my problem.


Thank You




avatar

Hello,

The issue is not related to one of our product. Unfortunately, it would not be possible for us to help you more regarding your issue.

Best regards,

Jeff Dagenais

avatar

Ok Thanks