[2019.2.16.0] Bitwarden credentials, cannot connect to service

Hello,

I will submit your error message to the engineering department, I will keep you updated on that!

Best Regards,

Hello,

Could you tell us what 2FA method you're using to connect to Bitwarden? It seems to be an error occurring because we don't support this specific 2FA.

Regards,

Duo, and you do support it as I was one of the original requesters for it to be added for Bitwarden and helped test it when it's wasn't working during the beta.

I think I know what it could be - on Bitwarden I used to have "Yubico" and "Duo" enabled as my two 2FA authentication methods and that was always fine. I then enabled "FIDO U2F" and disabled Yubico (I did not like the way it worked, and FIDO2 was more compatible with Windows 10). Now when I visit the Bitwarden website it offers U2F by default whereas before it was always Duo first.

I'm assuming that RDM is hitting the same issue or something (and perhaps it's this that is not supported), so I need to figure out how to reset the Bitwarden connection in RDM to see if I can reconfigure it correctly.

Seems I was right, RDM is not able to handle when U2F is enabled alongside Duo and/or Yubico OTP, but when I disabled U2F at Bitwarden I was able to connect again in RDM after re-pushing with Duo.

A big pain because I had to completely reset/upload the Yubikey OTP on both my keys to undo the deletion when moving to just FIDO2.

Hello,

Thank you for the detailed information. We will open a ticket to support FIDO U2F. We will let you know once it's available.

Regards,