RDMFree hangs when try to login

RDMFree hangs when try to login

avatar

Hi,

when I click on any of the login links at RDM Free the program stops responding.

On a newly installation, when I try to register using devolutions account it hangs, if I click on register later and then I click on File - Devolutions Account --> Sing-in it hangs again.

The software is installed on a VDI with Windows 10 and here are the diags:

https://drive.ingenia.es/index.php/s/3WBXMgqQkxJZB35

Any clue?

All Comments (4)

avatar

Hello,

Could you enter the license manually instead?
https://help.remotedesktopmanager.com/registration_freeedition.htm

Best regards,

Jeff Dagenais

avatar

Yes, I can, but I need to access to the Devolutions Account to load the datasource, and that's what not working...

avatar

Hello,

What version of RDM Free are you running?

What type of data source are you using?

Best regards,

Jeff Dagenais

avatar

Hi,

version is 2019.2.14.0 64 bits but today it's working!!! I don't know how, but it seems there has been changes to the login process and it didn't work before.

Thanks.