Issues with favourites/Smart Folders across multiple repositories
0 vote
Hi, we have implemented RDM with CyberArk. We import the safes from CyberArk in to matching RDM repositories. These repositories are named and grouped according to function within the business to allow RBAC. This means that end-users have access to multiple repositories in RDM.
Some users want to set up Smart Folders across the repositories they have access to - Is this something that can be added to RDM?
Similar question for Favourites: although users can see all their favourite sessions in the favourites list, they can only connect to a session as long as the repository it belongs to is selected on the Vault screen. They get "You do not have enough rights to perform this action". Is it possible to make Favourites behave in a way that a user can connect to any session without having to manually change the selected repository?
Thanks,
Toby
Hello,
Some users want to set up Smart Folders across the repositories they have access to - Is this something that can be added to RDM?
As of right now, it is not possible to do so, I will check with the engineering department if this is something that can be implemented.
About your issues with the Favorites, it should be working since we very recently work on that, but it could possibly be a bug, what is your Remote Desktop Manager version?
Would you be able to send a quick recording of the issue using the link is sent you via Private Message?
Best Regards,
Etienne Lord
As of right now, it is not possible to do so, I will check with the engineering department if this is something that can be implemented.
Perfect, thanks.
About your issues with the Favorites, it should be working since we very recently work on that, but it could possibly be a bug, what is your Remote Desktop Manager version?
Great, I have just updated my RDM to the latest and it is now working.Thanks!
Whilst I've got you, is there a plan to implement an ability to have shared favourites - e.g. a master list of favourites that can be shared between a group of users?
Thanks
Hello,
Favorites are like the private vault, they cannot be shared.
Best Regards,
Etienne Lord
Thanks Etienne. Is it possible I could make a feature request out of this? Some teams at our place would benefit from a shared/global favourites list.
Many thanks,
Toby
Hello,
I will check with the engineering department!
Best Regards,
Etienne Lord