RemoteDesktopManager keeps crashing

RemoteDesktopManager keeps crashing

avatar
aol
Disabled

I'm running the newest update on my Win10 machine. 3 updates ago my client started crashing when trying to connect to a random server.

I can have 5 connections up and running when then connecting to a 6th the client crashes with no warning. I can then reopen desktop manager, and all server including the one I was trying to connect to when it crashed will shop up in the recent list.

Event log shows:


Faulting application name: RemoteDesktopManager64.exe, version: 2019.2.14.0, time stamp: 0x5dbb02da
Faulting module name: Windows.UI.XamlHost.dll, version: 10.0.17763.1, time stamp: 0x0e34a79b
Exception code: 0xc0000409
Fault offset: 0x000000000000c696
Faulting process id: 0x6b28
Faulting application start time: 0x01d5946d0bc6b5fd
Faulting application path: C:\Program Files (x86)\Devolutions\Remote Desktop Manager\RemoteDesktopManager64.exe
Faulting module path: C:\Windows\System32\Windows.UI.XamlHost.dll
Report Id: 8101e576-f5a2-44c8-afdd-7fc0180cc4b7
Faulting package full name:
Faulting package-relative application ID:


Hope there is a quick fix to the problem.

All Comments (1)

avatar

Hello,

The error occurs because of Microsoft. Updating Windows 10 with the latest Windows updates should help, but there's nothing else we can do.

Several details concerning this error can be found in this thread
https://forum.devolutions.net/topic31771-rdm--crashes-when-opening-either-multiple-rdp-connections-or-more-past.aspx

Best regards,

Jeff Dagenais