start bar becomes unresponsive

Published 7 years ago

after updating RDM to 2019.2.9.0 and the applocation has been running for about 15 minutes or so my Start bar becomes un-responsive. a reboot is the only way to resolve the issue.

any recommendations on this?

All Comments (3)

Jeff Dagenais

Published 7 years ago

Hello,

What do you mean by start bar? The task bar in Windows or the status bar in RDM?
By reboot, do you mean a reboot of RDM or the entire computer?

Best regards,

Jeff Dagenais

kevin09

Published 7 years ago

I have RDM running on window 10 so the start button and everything running down on the start bar including the system tray. and rebooting the entire computer.
however I think I have resolved the issue. I had to completely uninstall and reinstall RDM.
I have not seen the behavior since.

thanks

Jeff Dagenais

Published 7 years ago

Hello,

Thank you for your feedback.
Hope that reinstalling RDM resolved your issue permanently.

Best regards,

Jeff Dagenais