2FA (MFA) requires numerous authorisations each day
Since we enabled 2FA for our RDM user accounts the RDM applications seems to require excessive entry of the authorisation number.
I must be entering it about 6 times a day.
Can't we contain this to just the once per day at the most.
It always seems to pop up at the most inconvenient times, usually when I'm using a totally different application it pops up, steals the focus and insists on sitting on top of the thing you were trying to do.
It's very annoying but I really don't want our staff sneaking around and disabling it.
Svend.
All Comments (3)
Hello,
What edition/version?
Have you set it at the application or datasource?
What type of datasource are you using?
thx
Maurice
Hi Maurice,
it is Remote Desktop Manager Enterprise Edition version 2019.1.41.0 64-bit
User accounts were all setup in the website, so I assume that's the datasource. Authentication type for all users is Cloud. The user accounts have offline-mode set to Read Only.
Does that answer those questions?
Thanks
Svend
Hello,
We have changed our authentication method regarding our cloud-based data source like Online Drive and Online Database.
Some enhancements have been made in our latest releases, so I would like you to try RDM 2019.2.9.0 if possible.
You can download this edition of RDM here https://remotedesktopmanager.com/home/download#Beta
Best regards,
Jeff Dagenais