Hello,
I have created this topic before, and back then it got resolved. Somehow the issue is back :(
I have make sure that the credentials are not under the "Credential Manager", and the "Use RDP Gateway Generic Credentials" are NOT checked.
I have no clue why this is happening. It's not even trying with my credentials, so it does not cause its wrong credentials.
I hope you guys can help, it's driving me nuts!

Hello,
What version of RDM are you running?
What the configuration looks like under the Connection tab of your RDP session?
Best regards,
Jeff Dagenais
Version 2019 v 4.41.0 64x
Hello,
Could you click on the Credentials box under Connection and confirm that your credentials are entered. Or that the option Use credential repository is selected.
That said, the login pop-up you sent us seems to be a Hello Windows authentication. Is the RD Gateway or the target machine required a Hello authentication?
Best regards,
David Grandolfo
RD_Gateway_Creds.png
That's embarrassing, the credentials was not entered under the "Credentials" :)
So now it seems to be working just fine!
Thanks!
Hi,
No problem, at least it works now ;)
If there is anything else we can help you with, please let us know.
David Grandolfo