RD Gateway Server Credentials

RD Gateway Server Credentials

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Hello,

I have created this topic before, and back then it got resolved. Somehow the issue is back :(

I have make sure that the credentials are not under the "Credential Manager", and the "Use RDP Gateway Generic Credentials" are NOT checked.
I have no clue why this is happening. It's not even trying with my credentials, so it does not cause its wrong credentials.
I hope you guys can help, it's driving me nuts!

All Comments (5)

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Hello,

What version of RDM are you running?

What the configuration looks like under the Connection tab of your RDP session?

Best regards,

Jeff Dagenais

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Version 2019 v 4.41.0 64x

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Hello,

Could you click on the Credentials box under Connection and confirm that your credentials are entered. Or that the option Use credential repository is selected.



That said, the login pop-up you sent us seems to be a Hello Windows authentication. Is the RD Gateway or the target machine required a Hello authentication?

Best regards,

David Grandolfo

RD_Gateway_Creds.png

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That's embarrassing, the credentials was not entered under the "Credentials" :)

So now it seems to be working just fine!
Thanks!

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Hi,

No problem, at least it works now ;)

If there is anything else we can help you with, please let us know.

David Grandolfo