Hi Support,
Sometimes we are getting complains from users that they are facing issues when starting Remote Desktop Manager with Citrix .
See error below :
DirectoryNotFoundException - Could not find a part of the path 'C:\Users\xxxx\AppData\Roaming\Devolutions\RemoteDesktopManager\7709FBD5-CA37-4B41-B2E8-663D1D6F5EA5\Repositories.xml'.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost)
at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost)
at System.IO.File.InternalWriteAllText(String path, String contents, Encoding encoding, Boolean checkHost)
at Devolutions.RemoteDesktopManager.Managers.SerializationManager.SaveObjectToFile(String fileName, Object value)
at Devolutions.RemoteDesktopManager.Managers.RepositoryManager.Refresh(Boolean force)
at Devolutions.RemoteDesktopManager.Managers.SecurityManager.LoadSecurity(BaseConnectionDataSource dataSource)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.ca4799bebd8b706f34eea94a778843b55(BaseConnectionDataSource c7f28727fc7a5daa94ba08f688b2a5781, Boolean cfe205b02d73750f8fd14d199343fe545)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.LoadConnections(BaseConnectionDataSource dataSource, ConnectionEngine currentEngine)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.RefreshConnections()
at Devolutions.RemoteDesktopManager.Forms.FrmMainRibbonBase.RefreshAllConnectionView(Boolean saveState, Boolean checkOnline)
at Devolutions.RemoteDesktopManager.Managers.MainFormManager.DoFirstLoad(IMainForm mainform)
at Devolutions.RemoteDesktopManager.Forms.FrmMainDocumentManager.cae3b4c7c167cf0d9747ac4fee11ac00a(Object c19f185fd70cefc696ba148af1c4faf54, EventArgs cf1018bb83ec7debd818319fd3cb4844e)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
And indeed I'm not able to access this folder within my profile the folder doesn't exist, once login again to Citrix I was able to get access to the DB resource,
Can you pls advise.
Thanks,
Eiman
Hello,
Please configure RDM in your Citrix environment by following the steps in this article
https://help.remotedesktopmanager.com/installation_terminalservices.htm
Best regards,
Jeff Dagenais