Resolved

layout view problems

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In the print screens you can see that the line are not correctly displayed.

A layout reset didn't solve the problem.

I'v use version 2019.1.41.0 on a test machine and on the production machine I've version 14.1.3.0 on both the problem is there.

Can I get some help me to solve this problem.

All Comments (25)

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Hello,

Could you try deleting the .lyt files in %localappdata%\Devolutions\RemoteDesktopManager and then restart RDM?

Best regards,

David Grandolfo

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Hello,

deleting the .lyt files in %localappdata%\Devolutions\RemoteDesktopManager didn't solve it even when I delete everything in %localappdata%\Devolutions\RemoteDesktopManager

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Hello,

Are you using a HDPI monitor?

Best regards,

Jeff Dagenais

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yes I use a hdpi monitor

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Hello,

Could you go in File -> Options -> User Interface and try to check/uncheck the Disable display scaling on high dpi settings option.

Let us know if that help.

Best regards,

Jeff Dagenais

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It was unchecked so I checked the option but the problem is still there

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Hello,

What your Windows display scaling setting looks like?

Best regards,

Jeff Dagenais

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Ls,

The Windows display scaling setting is set on 100% when I change it to 125% I don't have any problems

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Hello,

Is it OK to use this scaling setting?

Best regards,

Jeff Dagenais

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Yes if I change the scaling settings then there are no problems