problem with login when windows hello biometrics enabled

Is it when you open an RDP or with the Integrated Security + SQL Server?

Regards

when I try to open RDP connecton.

Could you try RDCMan just for a test? We don't do anything special with the RDP ActiveX and RDCMan shared the same component.

Regards

Problem fixed :)

I have tested RDCMan and same problem if I save profile and try to use it.
Then I have found this topic which point me in right direction
https://forum.devolutions.net/topic24309-cant-access-rdp-session-via-rdm-except-on-pc-credentials-were-updated-on.aspx

After that I have changed username from user to .\user and connection started working in RDCMan.

Then I started RDM and set [user specific settings] > [override credentials] > [private vault] but in RDM problem was the same.
Then I removed [user specific setting] and tried to just enter username[.\user] and password into saved session but then again I had same error.

After that I have tried to replace .\user with azuread\user and connection started to work :)

Then I have changed my user in lastpass to azuread\user, restarted RDP to pull changes from lastpass and connection started working with connected private vault credential.

I had to enter azuread part probably because I have joind my laptop to AzureAD to play and test all cons and pros of AzureAD and options to replace local AD.

It is strange why this is happening only if you setup windows hello login options.
Maybe to contact Microsoft.

Hope this will help someone.

Hello,
It's a good news. I'm glad it works now. I'm sure this thread will be useful for someone else.

Regards

It is an old thread but the problem is still present. I also want to add a clarification.
In a Windows session opened using "Hello", RDM cannot connect using RDP. The problem is with the authentication process.

However, even if the "Hello" functions are in place but the session was opened by typing a password, RDM is functioning normally and can connect.
I don't understand why but after several tests this is my conclusion. Hoping this issue will be resolved in the future.

Hi David,

win10 : 20H2
rdm : 2020.3.16 x64 (Azure MSSQL datastore)
lastpass

just info that I have moved to new laptop but problem still exist with RDP connections.

I have workaround but would like if this can be fixed.
It is nothing critical but if when you have time to check.

You must join machine to AzureAD and enable Hello options(fingerprint/face/pin).
If you need any more data just let me know.