Can't create anything within Private Vault

Can't create anything within Private Vault

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What am I doing wrong?

I click on the "My Private Vault" icon at the bottom of the left hand panel. It shows "My Private Vault" at the top. I right-click that, select Add then Add Folder, enter a name, click OK and... nothing changes. Dialog box disappears but I'm still left with just "My Private Vault" showing. Same happens if I click "New entry" or "Add Folder" from the Actions pane. Same if I try to add a session.

Running latest version (Enterprise) off a SQL Azure data source.

This is a newly created data source so perhaps I've not set something up correctly?

All Comments (2)

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Hello,

This will usually happen when you are connected with the admin account that you have used to create the database, but the user doesn't exist in Administration -> Users.
That being said, are you seeing your user inside the Administration -> Users menu?

Best regards,

Jeff Dagenais

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That was it - thanks very much for the speedy response.