Dynamic Credential Linking, Lastpass: An unexpected error has occurred.
Dynamic Credential Linking, Lastpass: An unexpected error has occurred.
I try to utilise this feature: https://help.remotedesktopmanager.com/index.html?credentials_redirection.htm with our Lastpass Enterprise account.
When trying to select a credential from Lastpass (Step 2) we get:
An unexpected error has occurred. Please check the execution log.
1) where can we finde the execution.log?
2) we suspect a timeout as we have quite a few entries in Lastpass. Can we raise the timeout (and get the entries cached somewhat?)
We tried the general funtionality with Credential Redirection (https://help.remotedesktopmanager.com/index.html?credentials_redirection.htm) and it works (but is a bit annoying with the browser window open externally - it would be easier if it would use an internal browser component and saved the Lastpass credential. You wouldn't even need to display it, as you have all the information that needs to be entered)
All Comments (5)
Hello,
What version of RDM are you running?
Have you verified the logs in Help -> Application Logs? Is there something relevant in that area?
Best regards,
Jeff Dagenais
2019.1.38.0 64bit (BTW, please make the version string in the about box selectable ;)
the error message:
System.Security.Cryptography.CryptographicException: Specified key is not a valid size for this algorithm.
at System.Security.Cryptography.SymmetricAlgorithm.set_Key(Byte[] value)
at A.cc7b4e951987f40a1698dd248f3b2ed1b.c0c5f6d8def7921f4d43601ad370a1c4b(Byte[] cf240bffc7f254380293920c78358f453, Byte[] c12a73028415c323b59f52d5eca03c3bd, CipherMode c17de7030565f43077466095dd50c1438, Byte[] cfc2303882919b4e87539c56808e7283a)
at A.cc7b4e951987f40a1698dd248f3b2ed1b.ceef154933c530d0a24fd404167a8e561(Byte[] cf240bffc7f254380293920c78358f453, Byte[] c12a73028415c323b59f52d5eca03c3bd)
at A.cc7b4e951987f40a1698dd248f3b2ed1b.c85bc0ad534fc50a44e65b5cbb3e890f9.cd33a413c154d883e17e16a450dbdf716(BinaryReader cc0992f72cffa2d76c83ea61f45873e07)
at A.cc7b4e951987f40a1698dd248f3b2ed1b.ca8eb2a2ccead37cee74ab9a325db2737[c4e3b7728c5a2d93941e03b3c83a4ed5d](Byte[] cbeffd487a7bbb9033a7b3abfb3d6f9f0, Func`2 c6cc9ab02b2ea9ccd42c7c0497677bcc2)
at A.cc7b4e951987f40a1698dd248f3b2ed1b.cb3069d939078cd59523f391a49f94858(c6e150772f32a34d1b9260943866406a4 cd9c605ff86a71d78bffde4b0fdbaefd3, Byte[] c12a73028415c323b59f52d5eca03c3bd, RSAParameters c20a23b6717367ce0d77b6cb30aec69a3)
at Devolutions.LastPassManagement.Vault.cf3f7fd613349cb36ec5ca18082675916(List`1 c4a5bd4744462cbca1cb9786867a5fd96, Byte[] c12a73028415c323b59f52d5eca03c3bd, RSAParameters ca0865ed12a5a3dadec92167dece0ec00)
at Devolutions.LastPassManagement.Vault.c581ad33f9013deb6da2c0401ab556829.c4fde28f558fdd6024fe809de4068cd69(BinaryReader cc0992f72cffa2d76c83ea61f45873e07)
at A.cc7b4e951987f40a1698dd248f3b2ed1b.cc4e410dae6555675f7e924d71c3cfd71.c86633bf3115b327019e696faa212bdc5(BinaryReader cc0992f72cffa2d76c83ea61f45873e07)
at A.cc7b4e951987f40a1698dd248f3b2ed1b.ca8eb2a2ccead37cee74ab9a325db2737[c4e3b7728c5a2d93941e03b3c83a4ed5d](Byte[] cbeffd487a7bbb9033a7b3abfb3d6f9f0, Func`2 c6cc9ab02b2ea9ccd42c7c0497677bcc2)
at Devolutions.LastPassManagement.Vault.Create(Blob blob, String username, String password)
at Devolutions.RemoteDesktopManager.Managers.LastPassManager.c88ee53ecd70f21e5a2621984343bae99(String c4c707ece3170514f8504b161d5b38c17, String ceb81d1ee93f91e0bc57f34876c263863, Boolean c06f2bd74e27c85997b826df248287031, Boolean ce6d74c9f5333ea9b6d3644bf2c97d39f)
at Devolutions.RemoteDesktopManager.Managers.LastPassManager.c55b8c06aba9f90c1d8da4c3874f9254a(CredentialsConnection caaf45d46a41951024171ab0324bc974f, CredentialResolveMode c03d482aa63766e72891d559741b1cc43)
at Devolutions.RemoteDesktopManager.Managers.LastPassManager.cbdbd2fb55c1951358370c883621cef38(CredentialsConnection caaf45d46a41951024171ab0324bc974f, CredentialResolveMode c03d482aa63766e72891d559741b1cc43)
Hello,
Thank you for the detailed error.
A ticket has been opened to our engineering department regarding this.
I'll post back here when they will came back to me.
Best regards,
Jeff Dagenais
any news here? would be a very nice feature to have working..
Hello,
We've made a tentative fix that will be available for RDM 2019.1.42.0. It's tricky to diagnose since none of our test accounts were encountering the issue. If you still encounter the problem after we release RDM 2019.1.42.0, please let us know so we can further investigate.
Regards,
Hubert Mireault