when importing into google drive RDM crashes

Do you have a crash report or the exact error?

Regards

it shows no error. same happens on 2 different PCs. both running win 10 pro


Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007ff8792fd7b4
Faulting process ID: 0x9248
Faulting application start time: 0x01d5416a664ffbaf
Faulting application path: bad_module_info
Faulting module path: unknown
Report ID: 07cf5fb6-fec9-417f-ab0d-46f3fc1c96f8
Faulting package full name:
Faulting package-relative application ID:





Fault bucket 120858127557, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: bad_module_info
P2: 0.0.0.0
P3: 00000000
P4: StackHash_0000
P5: 0.0.0.0
P6: 00000000
P7: c0000005
P8: PCH_84
P9:
P10:


from wer file


Version=1
EventType=APPCRASH
EventTime=132083692188663834
ReportType=2
Consent=1
UploadTime=132083692230321177
ReportStatus=268435456
ReportIdentifier=f7a4d43e-db63-4cdf-b2cd-8d32a1029398
IntegratorReportIdentifier=07cf5fb6-fec9-417f-ab0d-46f3fc1c96f8
Wow64Host=34404
NsAppName=bad_module_info
AppSessionGuid=00009248-0001-001d-affb-4f666a41d501
TargetAppId=W:000644fe7ed43ffbd61e15e8b46d92eace8700000000!0000d9208de90178e6137422c0353121819d8ae318c5!RemoteDesktopManager64.exe
TargetAppVer=2019//07//12:19:41:24!2c852!RemoteDesktopManager64.exe
BootId=4294967295
ServiceSplit=2506748209
TargetAsId=27429
UserImpactVector=269484848
IsFatal=1
EtwNonCollectReason=4
Response.BucketId=0758bc351100ecb0a46f1e72d1780692
Response.BucketTable=4
Response.LegacyBucketId=120858127557
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=bad_module_info
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=00000000
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_0000
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=PCH_84
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.18362.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0000
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=00000000000000000000000000000000
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0000
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=00000000000000000000000000000000
UI[2]=bad_module_info
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=18362
OsInfo[3].Key=ubr
OsInfo[3].Value=263
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=2057
OsInfo[7].Key=geoid
OsInfo[7].Value=242
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=1
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=121463
OsInfo[15].Key=osinsty
OsInfo[15].Value=3
OsInfo[16].Key=iever
OsInfo[16].Value=11.239.18362.0-11.0.135
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=20463
OsInfo[19].Key=svolsz
OsInfo[19].Value=893
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=190318
OsInfo[22].Key=bldtm
OsInfo[22].Value=1202
OsInfo[23].Key=bldbrch
OsInfo[23].Value=19h1_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.18362.263.amd64fre.19h1_release.190318-1202
OsInfo[30].Key=buildflightid
OsInfo[30].Value=0A48CB72-CD3E-4F5A-A1E6-DA2F7F9ADB00.1
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[32].Value=RP
OsInfo[33].Key=expid
OsInfo[33].Value=RS:31E5,DR:540B6,FX:114145DF,FX:114270B8
OsInfo[34].Key=containerid
OsInfo[35].Key=containertype
OsInfo[36].Key=edu
OsInfo[36].Value=0
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=bad_module_info
AppPath=bad_module_info
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=A01ED07A810B640A20A150D57CC9C420
MetadataHash=-1091682647

Hello,

What version of RDM are you running?

Best regards,