Cannot see connection tree in Navigation window using Devolutions Online Drive. Big red X.
Cannot see connection tree in Navigation window using Devolutions Online Drive. Big red X.
Updated to newest version of RDM a few days ago. After starting up RDM and logging into my Devolutions Online Drive, I can not see the tree of connections in the left hand Navigation window, instead I see a big red X. It looks like the scroll bar is working as if there are listings there, but they are not being shown. I can see recently opened connections, but "view entries from your current data source" has a the big red X. Can someone please assist?
All Comments (6)
Hi,
close your RDM, go to %localappdata%\Devolutions\RemoteDesktopManager and delete/rename RemoteDesktopManagerLayout.lyt
start RDM again
Kind Regards
Markus
======================
Thank you. That did the trick. But why does this seem to be an issue, especially after updates?
happens some times ...
Kind Regards
Markus
======================
i have the same red X when the "credential list" dialog box is displayed. deleting the .lyt files did not fix this one. A different file perhaps?
@jbyrkit,
Could you try the steps below:
This will create you a completely new configuration folder. Hope that the red x will have disappear.
Best regards,
Jeff Dagenais
This worked, however i assume that i would lose any favorites or customizations i had by doing this? Seems a bit too drastic.