Sign into OWA (outlook.office.com)

Sign into OWA (outlook.office.com)

All Comments (10)

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Hello,

What version of RDM are you running?

Are you launching your session in embedded mode or in external mode? It should be possible to accomplish this in external mode using our web browser extension in Google Chrome or Firefox even if the password field is not on the same page as the username field - https://devolutions.net/home/browserextensions

Best regards,

Jeff Dagenais

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14.1.30.0 and I was trying to run embedded.

tried launching externally with Chrome and IE, however both failed to enter in the password for auto sign in.

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Hello,

The auto-fill will only work with the Devolutions Web Extensions : https://devolutions.net/fr/home/browserextensions , make sure you have it downloaded on either Chrome or Firefox try to create an external (This only works in external mode) Web Browser session. Let me know if this works for you!

Best Regards,

Etienne Lord

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Right. I am telling you it is not working with the extension. I stated in my first reply that i lunched them externally and they failed to auto login; I did leave out that I have the extensions for chrome. Not using Firefox.

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Hello,

My apologies, I didn't see that proposition from my colleague, would you be able to send me your web browser session (You can leave out your credentials) I will check the configuration and do some tests on my side.
You can send it to support@devolutions.net

Best Regards,

Etienne Lord

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Hello,

Thank you for your session, after checking it I've notice 2 things.

1. The link that was set (admin.microsoft.com I believe) redirect to login.microsoftonline.com as you mentionned initially, but even outlook.office.com seems to work with the redirect so I would either use login.microsoftonline.com or outlook.office.com as the website.

2. Enable web browser extension link wasn't enabled in the session you sent (Advanced tab) make sure you have it checked :


With both these options, I believe it will work for you!

Best Regards,

Etienne Lord

enablewebbrowser.png

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All of these settings are in place but I am still being prompted for a password.

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Hello,

Would you be able to send a video of the behavior to support@devolutions.net?

Best Regards,

Etienne Lord

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I just sent the video

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Hello,

I confirm that we received this video, it has been assigned to the agent in charge of your case.
We will contact you as soon as we will have an update on that matter.

Best regards,

James Lafleur