Lastpass integration doesn't work
I'm trying to set up a Lastpass credential entry in RDM 14.1 using Integrated, and when I type in the Lastpass login and master password I get an error window that says "Unsupported feature". I can't find anything on this with Google, and the online documentation for RDM seems to be really old as none of the screens it's showing look like what I see. How do you get RDM 14.1 to work with Lastpass Enterprise?
All Comments (5)
Hello,
Do you have a 2FA enabled on your LastPass account? If yes, which one is enabled into your LastPass profile?
Do you have something relevant in Help -> Application Logs?
Best regards,
Jeff Dagenais
Yes, we use a 3rd party 2FA provider, SecureAuth. I see this in the app log:
Devolutions.LastPassManagement.LoginException: Out-of-band method 'SecureAuth' is not supported
followed by a lot of extra data.
Hello,
As stated in the error message, SecureAuth is not supported as a 2FA on LastPass when you are trying to authenticate on LastPass via RDM.
This is why you are not able to authenticate.
What is the exact name of the 2FA? I don't see SecureAuth in the 2FA offered by LastPass
Best regards,
Jeff Dagenais
2019-03-26_14-46-55.png
SecureAuth is the name, it's configured on our Lastpass Enterprise.
Hello,
The account that we use in LastPass in an Enterprise account as well. Strange that I cannot see this 2FA in the list.
Best regards,
Jeff Dagenais