Problems with Sophos VPN Automatic authentication. Only some parts of username/password is entered
Hello,
the issue we are experiencing ist the same as the issue with the OpenVPN client and RDM.
We need to use Sophos VPN, because users and software should not be executed with higher privileges as needed (policy).
The issue only occurs on machines with faster SSDs. All clients with slower SSDs do not experience any problems.
The issue just occured when changing 2 notebooks SSDs.
Help/suggestions appreciated
Best regards
Daniel
Hello,
With the latest Sophos VPN add-on (1.4.0.0) we add the authentication file feature.
Could you please update your add-on from tools -- add-on manager and test if the option solve the issue?
Best regards,
David Grandolfo
Hello,
Thank you.
I tested it. Connection works now with some test entries, but disconnect does not work 100%.
When I close a session via RDM, the Sophos VPN systray symbol still exists and the connection also. It does not close the connection.
What helps is: events -> After disconnect -> command line
"taskkill.exe /im openvpn-gui.exe /im openvpn.exe /f"
That's not a big deal, but it would be nicer, if it would work out-of-the-box.
Any ideas?
Regards
Daniel
Hello,
If you click Close on the VPN before closing RDM, is the exe is still running?
Regards,
David Grandolfo
Hi,
as I wrote: "When I close a session via RDM"
I do not close RDM. I close the session via the "close" button on the right side of the "Open Session" button.
What I also encountered is, that when it suddenly works (closing the vpn session), right after it, I may not open the session again,
because there is a warnung "SSL VPN Client already running". "Kill existing SophosVPN sessions..." is checked.
The strange thing is, that closing vpn sometimes works and then it does not. When it stoped working, then it won't work
again at this point.
Regards
Daniel
Hi,
I read too fast your last reply regarding closing the session not RDM. I will ask the engineering department about which exe we kill when closing session.
Best regards,
David Grandolfo
Thank you.
Btw: Is it possible to centrally update all Sophos VPN Addons (so my colleagues do not need to update it on their own)?
I have to do this for our company.
Beste regards
Daniel