Automatic credential filling

Hello,

As I can see, your configuration seems to be appropriate.

On a side note, you website, seems to be an internal website. Sometimes it may be difficult for RDM to send the username and password to these kind of websites.
However, I am pretty sure that we can make this work.

Have you created the entry manually in RDM?
If yes, could you try to create the entry via the Chrome Web Login? This may help resolving your issue.

Best regards,

I've tried but it doesn't work. How can I solve it? The portal is online and is a CRM.
Thank you

Hello,

The URL is public? If yes, could you provide it to me via private message?

Also, what is your RDM version?

Best regards,

Hi, did you get the url?
Thank you

Hello,

No, I didn't received anything in my private mailbox on the forum. You can also open a ticket by sending an email at ticket@devolutions.net if you would like.

Best regards,

Hello,

I confirm that we received your ticket with the URL of your Website. I will perform test on our end in order to see if I can replicate this issue and I will contact you using the ticket Devo-2634.

Once a solution has been found, I will also update this forum thread.

Best regards,

Hello,

@s03 Thank you for your time today.

@everyone The credentials on the website of the client could not be auto filled because multiple credentials for the same website were stored in RDM.

Best regards,