"warn if already opened" for VPN connections

Resolved

"warn if already opened" for VPN connections

0 vote

avatar
sirnowy
Disabled

Is it possible to set option "warn if already opened" for VPN connection? I have VPN connection that uses OpenVPN plugin, but i can not set this option.

2019-02-12_1110.png

All Comments (12)

avatar

Hello,

Indeed as indicated by the label, its not possible currently.

What is the undesirable operation that you want to prevent?

Maurice

avatar

Our customer gave us just one VPN account and multiple of our helpdesk users connected to this account and disconnect each other. I know it is a bad practice but it we can not change it. If only we had warning that VPN connection is in use that would solve our problem. Can you consider this as a feature request?

avatar

Hello,

The topic has been moved to the requests forum. I will let David take over from here.

Best regards,

Maurice

avatar

I will assign this to one of our dev.

Regards

David Hervieux

avatar

Hi,

Is the entry you are showing in the screenshot an OpenVPN entry or a different entry using a VPN?

Regards,

Samuel Baker

avatar

OpenVPN entry, but I would like to be able to check it on all VPN entries.

avatar

Any news about this feature? Can you estimate when do you add this feature?

avatar

What version of RDM and Which datasource are you using?

Samuel Baker

avatar

Version: 4.6.0.0
Datasource: SQL Azure

avatar

Hello,

In order to gather more information about your request, I took the liberty of opening a support ticket on your behalf.
Through it, I will ask you a few questions in order to make sure that the feature request suits your needs.

The ticket number is Devo-3214

@everyone, I will update this ticket as soon as the feature request will be implemented.

Best regard,

James Lafleur

avatar

How can i find ticket Devo-3214? (link?) Or do you ask question in this post?

avatar

Hello,

In order to view your ticket, you will have to use the like below:
https://devolutions.atlassian.net/servicedesk/customer/user/login?destination=portals

Also, upon the creation of your ticket, an email has been sent to you, have you received it?

Best regards,

James Lafleur