Crash opening web pages with firefox

Crash opening web pages with firefox

avatar

Hi,

When I open embedded web pages with Firefox as the browser type I get the following .net error. If I open with Internet Explorer the page is OK, if I open with Chrome I just get a blank white page.

Any suggestions as to what is the issue?

### .NET ERROR ###


See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at Skybound.Gecko.GeckoWebBrowser.Navigate(String url, GeckoLoadFlags loadFlags, String referrer, Byte[] postData, String additionalHeaders)
at Skybound.Gecko.GeckoWebBrowser.Navigate(String url)
at Devolutions.RemoteDesktopManager.Forms.Embedded32.FreEmbeddedFirefoxGeckoBrowserPage.c5053f85d91143cf22d402f7fb2b555cb(Object c19f185fd70cefc696ba148af1c4faf54, EventArgs cf1018bb83ec7debd818319fd3cb4844e)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
Embedded32
Assembly Version: 14.1.2.0
Win32 Version: 14.1.2.0
CodeBase: file:///C:/Remote%20Manager/RDM/Embedded32.exe
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3314.0 built by: NET472REL1LAST_B
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
Embedded32&
Assembly Version: 1.0.0.0
Win32 Version: 14.1.2.0
CodeBase: file:///C:/Remote%20Manager/RDM/Embedded32.exe
----------------------------------------
RemoteDesktopManager.Business
Assembly Version: 14.1.2.0
Win32 Version: 14.1.2.0
CodeBase: file:///C:/Remote%20Manager/RDM/RemoteDesktopManager.Business.DLL
----------------------------------------
RemoteDesktopManager.Core
Assembly Version: 14.1.2.0
Win32 Version: 14.1.2.0
CodeBase: file:///C:/Remote%20Manager/RDM/RemoteDesktopManager.Core.DLL
----------------------------------------
RemoteDesktopManager.Core&
Assembly Version: 1.0.0.0
Win32 Version: 14.1.2.0
CodeBase: file:///C:/Remote%20Manager/RDM/RemoteDesktopManager.Core.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
DevExpress.XtraBars.v18.1
Assembly Version: 18.1.7.0
Win32 Version: 18.1.7.0
CodeBase: file:///C:/Remote%20Manager/RDM/DevExpress.XtraBars.v18.1.DLL
----------------------------------------
RemoteDesktopManager.AddOn
Assembly Version: 14.1.2.0
Win32 Version: 14.1.2.0
CodeBase: file:///C:/Remote%20Manager/RDM/RemoteDesktopManager.AddOn.DLL
----------------------------------------
Devolutions.Utils
Assembly Version: 4.0.0.0
Win32 Version: 4.0.0.0
CodeBase: file:///C:/Remote%20Manager/RDM/Devolutions.Utils.DLL
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Data
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
Devolutions
Assembly Version: 14.1.2.0
Win32 Version: 14.1.2.0
CodeBase: file:///C:/Remote%20Manager/RDM/Devolutions.DLL
----------------------------------------
Devolutions.Windows.Utils
Assembly Version: 4.0.0.0
Win32 Version: 4.0.0.0
CodeBase: file:///C:/Remote%20Manager/RDM/Devolutions.Windows.Utils.DLL
----------------------------------------
DevExpress.XtraTreeList.v18.1
Assembly Version: 18.1.7.0
Win32 Version: 18.1.7.0
CodeBase: file:///C:/Remote%20Manager/RDM/DevExpress.XtraTreeList.v18.1.DLL
----------------------------------------
DevExpress.Data.v18.1
Assembly Version: 18.1.7.0
Win32 Version: 18.1.7.0
CodeBase: file:///C:/Remote%20Manager/RDM/DevExpress.Data.v18.1.DLL
----------------------------------------
DevExpress.XtraGrid.v18.1
Assembly Version: 18.1.7.0
Win32 Version: 18.1.7.0
CodeBase: file:///C:/Remote%20Manager/RDM/DevExpress.XtraGrid.v18.1.DLL
----------------------------------------
Rebex.Ftp
Assembly Version: 4.0.6534.0
Win32 Version: 4.0.6534.0
CodeBase: file:///C:/Remote%20Manager/RDM/Rebex.Ftp.DLL
----------------------------------------
Rebex.Networking
Assembly Version: 3.5.6534.0
Win32 Version: 3.5.6534.0
CodeBase: file:///C:/Remote%20Manager/RDM/Rebex.Networking.DLL
----------------------------------------
System.Web.Services
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Web.Services/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll
----------------------------------------
MySql.Data
Assembly Version: 8.0.13.0
Win32 Version: 8.0.13.0
CodeBase: file:///C:/Remote%20Manager/RDM/MySql.Data.DLL
----------------------------------------
Devolutions.Images
Assembly Version: 14.1.2.0
Win32 Version: 14.1.2.0
CodeBase: file:///C:/Remote%20Manager/RDM/Devolutions.Images.DLL
----------------------------------------
System.Data.SQLite
Assembly Version: 1.0.84.0
Win32 Version: 1.0.84.0
CodeBase: file:///C:/Remote%20Manager/RDM/System.Data.SQLite.DLL
----------------------------------------
System.Transactions
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.Transactions/v4.0_4.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Interop.MSTSCLib
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Remote%20Manager/RDM/Interop.MSTSCLib.DLL
----------------------------------------
AxInterop.MSTSCLib
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Remote%20Manager/RDM/AxInterop.MSTSCLib.DLL
----------------------------------------
Rebex.Common
Assembly Version: 2.5.6534.0
Win32 Version: 2.5.6534.0
CodeBase: file:///C:/Remote%20Manager/RDM/Rebex.Common.DLL
----------------------------------------
DevExpress.XtraEditors.v18.1
Assembly Version: 18.1.7.0
Win32 Version: 18.1.7.0
CodeBase: file:///C:/Remote%20Manager/RDM/DevExpress.XtraEditors.v18.1.DLL
----------------------------------------
DevExpress.Utils.v18.1
Assembly Version: 18.1.7.0
Win32 Version: 18.1.7.0
CodeBase: file:///C:/Remote%20Manager/RDM/DevExpress.Utils.v18.1.DLL
----------------------------------------
DevExpress.XtraNavBar.v18.1
Assembly Version: 18.1.7.0
Win32 Version: 18.1.7.0
CodeBase: file:///C:/Remote%20Manager/RDM/DevExpress.XtraNavBar.v18.1.DLL
----------------------------------------
PresentationFramework
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3260.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/PresentationFramework/v4.0_4.0.0.0__31bf3856ad364e35/PresentationFramework.dll
----------------------------------------
WindowsBase
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
PresentationCore
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/PresentationCore/v4.0_4.0.0.0__31bf3856ad364e35/PresentationCore.dll
----------------------------------------
System.Xaml
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xaml/v4.0_4.0.0.0__b77a5c561934e089/System.Xaml.dll
----------------------------------------
Rebex.Terminal
Assembly Version: 1.0.6534.0
Win32 Version: 1.0.6534.0
CodeBase: file:///C:/Remote%20Manager/RDM/Rebex.Terminal.DLL
----------------------------------------
ActiproSoftware.SyntaxEditor.WinForms
Assembly Version: 18.1.340.0
Win32 Version: 18.1.340.0
CodeBase: file:///C:/Remote%20Manager/RDM/ActiproSoftware.SyntaxEditor.WinForms.DLL
----------------------------------------
ActiproSoftware.Shared.WinForms
Assembly Version: 18.1.340.0
Win32 Version: 18.1.340.0
CodeBase: file:///C:/Remote%20Manager/RDM/ActiproSoftware.Shared.WinForms.DLL
----------------------------------------
Devolutions.Hub.Common
Assembly Version: 4.7.1.0
Win32 Version: 4.7.1.0
CodeBase: file:///C:/Remote%20Manager/RDM/Devolutions.Hub.Common.DLL
----------------------------------------
System.ServiceProcess
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.ServiceProcess/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.ServiceProcess.dll
----------------------------------------
DevExpress.RichEdit.v18.1.Core
Assembly Version: 18.1.7.0
Win32 Version: 18.1.7.0
CodeBase: file:///C:/Remote%20Manager/RDM/DevExpress.RichEdit.v18.1.Core.DLL
----------------------------------------
DevExpress.Spreadsheet.v18.1.Core
Assembly Version: 18.1.7.0
Win32 Version: 18.1.7.0
CodeBase: file:///C:/Remote%20Manager/RDM/DevExpress.Spreadsheet.v18.1.Core.DLL
----------------------------------------
DevExpress.Office.v18.1.Core
Assembly Version: 18.1.7.0
Win32 Version: 18.1.7.0
CodeBase: file:///C:/Remote%20Manager/RDM/DevExpress.Office.v18.1.Core.DLL
----------------------------------------
Interop.CoRgreceiverLib
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Remote%20Manager/RDM/Interop.CoRgreceiverLib.DLL
----------------------------------------
XenServer
Assembly Version: 6.0.0.1
Win32 Version: 6.0.0.1
CodeBase: file:///C:/Remote%20Manager/RDM/XenServer.DLL
----------------------------------------
System.Management.Automation
Assembly Version: 3.0.0.0
Win32 Version: 10.0.17763.134
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Management.Automation/v4.0_3.0.0.0__31bf3856ad364e35/System.Management.Automation.dll
----------------------------------------
Devolutions.Protocols
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Remote%20Manager/RDM/Devolutions.Protocols.DLL
----------------------------------------
System.Net.Http
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Net.Http/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Net.Http.dll
----------------------------------------
System.Runtime.Serialization
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll
----------------------------------------
Microsoft.WindowsAzure.StorageClient
Assembly Version: 1.7.0.0
Win32 Version: 6.0.6002.18488
CodeBase: file:///C:/Remote%20Manager/RDM/Microsoft.WindowsAzure.StorageClient.DLL
----------------------------------------
System.ServiceModel
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel/v4.0_4.0.0.0__b77a5c561934e089/System.ServiceModel.dll
----------------------------------------
System.Numerics
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll
----------------------------------------
Box.V2
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Remote%20Manager/RDM/Box.V2.DLL
----------------------------------------
AWSSDK.S3
Assembly Version: 3.3.0.0
Win32 Version: 3.3.5.3
CodeBase: file:///C:/Remote%20Manager/RDM/AWSSDK.S3.DLL
----------------------------------------
System.Design
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Design/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Design.dll
----------------------------------------
Newtonsoft.Json
Assembly Version: 10.0.0.0
Win32 Version: 10.0.2.20802
CodeBase: file:///C:/Remote%20Manager/RDM/Newtonsoft.Json.DLL
----------------------------------------
PsrApi
Assembly Version: 1.0.0.0
Win32 Version: 8.5.0.14896
CodeBase: file:///C:/Remote%20Manager/RDM/PsrApi.DLL
----------------------------------------
Microsoft.IdentityModel.Clients.ActiveDirectory
Assembly Version: 3.19.8.16603
Win32 Version: 3.19.50615.2240
CodeBase: file:///C:/Remote%20Manager/RDM/Microsoft.IdentityModel.Clients.ActiveDirectory.DLL
----------------------------------------
Devolutions.PowerShellMaml
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Remote%20Manager/RDM/Devolutions.PowerShellMaml.DLL
----------------------------------------
System.Data.Services.Client
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Data.Services.Client/v4.0_4.0.0.0__b77a5c561934e089/System.Data.Services.Client.dll
----------------------------------------
System.EnterpriseServices
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.EnterpriseServices/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

All Comments (4)

avatar

Hello,
Could you please go to File -> Options -> Types -> Web and check the Disable RunDll32.exe usage option?
Normally, that should get rid of your problem.
Best Regards,

Etienne Lord

avatar

I was having the same issue on a Chrome browser and this resolved my issue. Many Thanks.

avatar

Hi,

That option is under chrome, but I already have it ticked and this error is coming up for firefox?

Any other options if you already have it ticked?

avatar

Hello,

What version of Remote Desktop Manager are you running? Also, what is you .net framework version?
If you have Remote Desktop Manager 14.x, it is required to have the .net framework 4.7.2.0.
It could be any issue with said framework, can you use this tool from Microsoft to perform a repair on it? :
microsoft.com/en-us/download/details.aspx?id=30135
Let us know if this solve your issue.

Best Regards,

Etienne Lord