Crash opening web pages with firefox

Crash opening web pages with firefox

avatar

Hi,

When I open embedded web pages with Firefox as the browser type I get the following .net error. If I open with Internet Explorer the page is OK, if I open with Chrome I just get a blank white page.

Any suggestions as to what is the issue?

### .NET ERROR ###

See the end of this message for details on invoking

just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************

System.NullReferenceException: Object reference not set to an instance of an object.

at Skybound.Gecko.GeckoWebBrowser.Navigate(String url, GeckoLoadFlags loadFlags, String referrer, Byte[] postData, String additionalHeaders)

at Skybound.Gecko.GeckoWebBrowser.Navigate(String url)

at Devolutions.RemoteDesktopManager.Forms.Embedded32.FreEmbeddedFirefoxGeckoBrowserPage.c5053f85d91143cf22d402f7fb2b555cb(Object c19f185fd70cefc696ba148af1c4faf54, EventArgs cf1018bb83ec7debd818319fd3cb4844e)

at System.Windows.Forms.Timer.OnTick(EventArgs e)

at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)

at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************

mscorlib

Assembly Version: 4.0.0.0

Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C

CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll

----------------------------------------

Embedded32

Assembly Version: 14.1.2.0

Win32 Version: 14.1.2.0

CodeBase: file:///C:/Remote%20Manager/RDM/Embedded32.exe

----------------------------------------

System

Assembly Version: 4.0.0.0

Win32 Version: 4.7.3314.0 built by: NET472REL1LAST_B

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll

----------------------------------------

Embedded32&

Assembly Version: 1.0.0.0

Win32 Version: 14.1.2.0

CodeBase: file:///C:/Remote%20Manager/RDM/Embedded32.exe

----------------------------------------

RemoteDesktopManager.Business

Assembly Version: 14.1.2.0

Win32 Version: 14.1.2.0

CodeBase: file:///C:/Remote%20Manager/RDM/RemoteDesktopManager.Business.DLL

----------------------------------------

RemoteDesktopManager.Core

Assembly Version: 14.1.2.0

Win32 Version: 14.1.2.0

CodeBase: file:///C:/Remote%20Manager/RDM/RemoteDesktopManager.Core.DLL

----------------------------------------

RemoteDesktopManager.Core&

Assembly Version: 1.0.0.0

Win32 Version: 14.1.2.0

CodeBase: file:///C:/Remote%20Manager/RDM/RemoteDesktopManager.Core.dll

----------------------------------------

System.Windows.Forms

Assembly Version: 4.0.0.0

Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

----------------------------------------

System.Drawing

Assembly Version: 4.0.0.0

Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

----------------------------------------

DevExpress.XtraBars.v18.1

Assembly Version: 18.1.7.0

Win32 Version: 18.1.7.0

CodeBase: file:///C:/Remote%20Manager/RDM/DevExpress.XtraBars.v18.1.DLL

----------------------------------------

RemoteDesktopManager.AddOn

Assembly Version: 14.1.2.0

Win32 Version: 14.1.2.0

CodeBase: file:///C:/Remote%20Manager/RDM/RemoteDesktopManager.AddOn.DLL

----------------------------------------

Devolutions.Utils

Assembly Version: 4.0.0.0

Win32 Version: 4.0.0.0

CodeBase: file:///C:/Remote%20Manager/RDM/Devolutions.Utils.DLL

----------------------------------------

System.Core

Assembly Version: 4.0.0.0

Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll

----------------------------------------

System.Data

Assembly Version: 4.0.0.0

Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll

----------------------------------------

Devolutions

Assembly Version: 14.1.2.0

Win32 Version: 14.1.2.0

CodeBase: file:///C:/Remote%20Manager/RDM/Devolutions.DLL

----------------------------------------

Devolutions.Windows.Utils

Assembly Version: 4.0.0.0

Win32 Version: 4.0.0.0

CodeBase: file:///C:/Remote%20Manager/RDM/Devolutions.Windows.Utils.DLL

----------------------------------------

DevExpress.XtraTreeList.v18.1

Assembly Version: 18.1.7.0

Win32 Version: 18.1.7.0

CodeBase: file:///C:/Remote%20Manager/RDM/DevExpress.XtraTreeList.v18.1.DLL

----------------------------------------

DevExpress.Data.v18.1

Assembly Version: 18.1.7.0

Win32 Version: 18.1.7.0

CodeBase: file:///C:/Remote%20Manager/RDM/DevExpress.Data.v18.1.DLL

----------------------------------------

DevExpress.XtraGrid.v18.1

Assembly Version: 18.1.7.0

Win32 Version: 18.1.7.0

CodeBase: file:///C:/Remote%20Manager/RDM/DevExpress.XtraGrid.v18.1.DLL

----------------------------------------

Rebex.Ftp

Assembly Version: 4.0.6534.0

Win32 Version: 4.0.6534.0

CodeBase: file:///C:/Remote%20Manager/RDM/Rebex.Ftp.DLL

----------------------------------------

Rebex.Networking

Assembly Version: 3.5.6534.0

Win32 Version: 3.5.6534.0

CodeBase: file:///C:/Remote%20Manager/RDM/Rebex.Networking.DLL

----------------------------------------

System.Web.Services

Assembly Version: 4.0.0.0

Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Web.Services/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll

----------------------------------------

MySql.Data

Assembly Version: 8.0.13.0

Win32 Version: 8.0.13.0

CodeBase: file:///C:/Remote%20Manager/RDM/MySql.Data.DLL

----------------------------------------

Devolutions.Images

Assembly Version: 14.1.2.0

Win32 Version: 14.1.2.0

CodeBase: file:///C:/Remote%20Manager/RDM/Devolutions.Images.DLL

----------------------------------------

System.Data.SQLite

Assembly Version: 1.0.84.0

Win32 Version: 1.0.84.0

CodeBase: file:///C:/Remote%20Manager/RDM/System.Data.SQLite.DLL

----------------------------------------

System.Transactions

Assembly Version: 4.0.0.0

Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.Transactions/v4.0_4.0.0.0__b77a5c561934e089/System.Transactions.dll

----------------------------------------

System.Configuration

Assembly Version: 4.0.0.0

Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

----------------------------------------

System.Xml

Assembly Version: 4.0.0.0

Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

----------------------------------------

Interop.MSTSCLib

Assembly Version: 1.0.0.0

Win32 Version: 1.0.0.0

CodeBase: file:///C:/Remote%20Manager/RDM/Interop.MSTSCLib.DLL

----------------------------------------

AxInterop.MSTSCLib

Assembly Version: 1.0.0.0

Win32 Version: 1.0.0.0

CodeBase: file:///C:/Remote%20Manager/RDM/AxInterop.MSTSCLib.DLL

----------------------------------------

Rebex.Common

Assembly Version: 2.5.6534.0

Win32 Version: 2.5.6534.0

CodeBase: file:///C:/Remote%20Manager/RDM/Rebex.Common.DLL

----------------------------------------

DevExpress.XtraEditors.v18.1

Assembly Version: 18.1.7.0

Win32 Version: 18.1.7.0

CodeBase: file:///C:/Remote%20Manager/RDM/DevExpress.XtraEditors.v18.1.DLL

----------------------------------------

DevExpress.Utils.v18.1

Assembly Version: 18.1.7.0

Win32 Version: 18.1.7.0

CodeBase: file:///C:/Remote%20Manager/RDM/DevExpress.Utils.v18.1.DLL

----------------------------------------

DevExpress.XtraNavBar.v18.1

Assembly Version: 18.1.7.0

Win32 Version: 18.1.7.0

CodeBase: file:///C:/Remote%20Manager/RDM/DevExpress.XtraNavBar.v18.1.DLL

----------------------------------------

PresentationFramework

Assembly Version: 4.0.0.0

Win32 Version: 4.7.3260.0

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/PresentationFramework/v4.0_4.0.0.0__31bf3856ad364e35/PresentationFramework.dll

----------------------------------------

WindowsBase

Assembly Version: 4.0.0.0

Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll

----------------------------------------

PresentationCore

Assembly Version: 4.0.0.0

Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/PresentationCore/v4.0_4.0.0.0__31bf3856ad364e35/PresentationCore.dll

----------------------------------------

System.Xaml

Assembly Version: 4.0.0.0

Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xaml/v4.0_4.0.0.0__b77a5c561934e089/System.Xaml.dll

----------------------------------------

Rebex.Terminal

Assembly Version: 1.0.6534.0

Win32 Version: 1.0.6534.0

CodeBase: file:///C:/Remote%20Manager/RDM/Rebex.Terminal.DLL

----------------------------------------

ActiproSoftware.SyntaxEditor.WinForms

Assembly Version: 18.1.340.0

Win32 Version: 18.1.340.0

CodeBase: file:///C:/Remote%20Manager/RDM/ActiproSoftware.SyntaxEditor.WinForms.DLL

----------------------------------------

ActiproSoftware.Shared.WinForms

Assembly Version: 18.1.340.0

Win32 Version: 18.1.340.0

CodeBase: file:///C:/Remote%20Manager/RDM/ActiproSoftware.Shared.WinForms.DLL

----------------------------------------

Devolutions.Hub.Common

Assembly Version: 4.7.1.0

Win32 Version: 4.7.1.0

CodeBase: file:///C:/Remote%20Manager/RDM/Devolutions.Hub.Common.DLL

----------------------------------------

System.ServiceProcess

Assembly Version: 4.0.0.0

Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.ServiceProcess/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.ServiceProcess.dll

----------------------------------------

DevExpress.RichEdit.v18.1.Core

Assembly Version: 18.1.7.0

Win32 Version: 18.1.7.0

CodeBase: file:///C:/Remote%20Manager/RDM/DevExpress.RichEdit.v18.1.Core.DLL

----------------------------------------

DevExpress.Spreadsheet.v18.1.Core

Assembly Version: 18.1.7.0

Win32 Version: 18.1.7.0

CodeBase: file:///C:/Remote%20Manager/RDM/DevExpress.Spreadsheet.v18.1.Core.DLL

----------------------------------------

DevExpress.Office.v18.1.Core

Assembly Version: 18.1.7.0

Win32 Version: 18.1.7.0

CodeBase: file:///C:/Remote%20Manager/RDM/DevExpress.Office.v18.1.Core.DLL

----------------------------------------

Interop.CoRgreceiverLib

Assembly Version: 1.0.0.0

Win32 Version: 1.0.0.0

CodeBase: file:///C:/Remote%20Manager/RDM/Interop.CoRgreceiverLib.DLL

----------------------------------------

XenServer

Assembly Version: 6.0.0.1

Win32 Version: 6.0.0.1

CodeBase: file:///C:/Remote%20Manager/RDM/XenServer.DLL

----------------------------------------

System.Management.Automation

Assembly Version: 3.0.0.0

Win32 Version: 10.0.17763.134

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Management.Automation/v4.0_3.0.0.0__31bf3856ad364e35/System.Management.Automation.dll

----------------------------------------

Devolutions.Protocols

Assembly Version: 1.0.0.0

Win32 Version: 1.0.0.0

CodeBase: file:///C:/Remote%20Manager/RDM/Devolutions.Protocols.DLL

----------------------------------------

System.Net.Http

Assembly Version: 4.0.0.0

Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Net.Http/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Net.Http.dll

----------------------------------------

System.Runtime.Serialization

Assembly Version: 4.0.0.0

Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll

----------------------------------------

Microsoft.WindowsAzure.StorageClient

Assembly Version: 1.7.0.0

Win32 Version: 6.0.6002.18488

CodeBase: file:///C:/Remote%20Manager/RDM/Microsoft.WindowsAzure.StorageClient.DLL

----------------------------------------

System.ServiceModel

Assembly Version: 4.0.0.0

Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel/v4.0_4.0.0.0__b77a5c561934e089/System.ServiceModel.dll

----------------------------------------

System.Numerics

Assembly Version: 4.0.0.0

Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll

----------------------------------------

Box.V2

Assembly Version: 1.0.0.0

Win32 Version: 1.0.0.0

CodeBase: file:///C:/Remote%20Manager/RDM/Box.V2.DLL

----------------------------------------

AWSSDK.S3

Assembly Version: 3.3.0.0

Win32 Version: 3.3.5.3

CodeBase: file:///C:/Remote%20Manager/RDM/AWSSDK.S3.DLL

----------------------------------------

System.Design

Assembly Version: 4.0.0.0

Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Design/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Design.dll

----------------------------------------

Newtonsoft.Json

Assembly Version: 10.0.0.0

Win32 Version: 10.0.2.20802

CodeBase: file:///C:/Remote%20Manager/RDM/Newtonsoft.Json.DLL

----------------------------------------

PsrApi

Assembly Version: 1.0.0.0

Win32 Version: 8.5.0.14896

CodeBase: file:///C:/Remote%20Manager/RDM/PsrApi.DLL

----------------------------------------

Microsoft.IdentityModel.Clients.ActiveDirectory

Assembly Version: 3.19.8.16603

Win32 Version: 3.19.50615.2240

CodeBase: file:///C:/Remote%20Manager/RDM/Microsoft.IdentityModel.Clients.ActiveDirectory.DLL

----------------------------------------

Devolutions.PowerShellMaml

Assembly Version: 1.0.0.0

Win32 Version: 1.0.0.0

CodeBase: file:///C:/Remote%20Manager/RDM/Devolutions.PowerShellMaml.DLL

----------------------------------------

System.Data.Services.Client

Assembly Version: 4.0.0.0

Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Data.Services.Client/v4.0_4.0.0.0__b77a5c561934e089/System.Data.Services.Client.dll

----------------------------------------

System.EnterpriseServices

Assembly Version: 4.0.0.0

Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C

CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.EnterpriseServices/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll

----------------------------------------

************** JIT Debugging **************

To enable just-in-time (JIT) debugging, the .config file for this

application or computer (machine.config) must have the

jitDebugging value set in the system.windows.forms section.

The application must also be compiled with debugging

enabled.

For example:

<configuration>

<system.windows.forms jitDebugging="true" />

</configuration>

When JIT debugging is enabled, any unhandled exception

will be sent to the JIT debugger registered on the computer

rather than be handled by this dialog box.

All Comments (4)

avatar

Hello,

Could you please go to File -> Options -> Types -> Web and check the Disable RunDll32.exe usage option?

Normally, that should get rid of your problem.

Best Regards,

Etienne Lord

avatar

I was having the same issue on a Chrome browser and this resolved my issue. Many Thanks.

avatar

Hi,

That option is under chrome, but I already have it ticked and this error is coming up for firefox?

Any other options if you already have it ticked?

avatar

Hello,

What version of Remote Desktop Manager are you running? Also, what is you .net framework version?

If you have Remote Desktop Manager 14.x, it is required to have the .net framework 4.7.2.0.

It could be any issue with said framework, can you use this tool from Microsoft to perform a repair on it? :

microsoft.com/en-us/download/details.aspx?id=30135

Let us know if this solve your issue.

Best Regards,

Etienne Lord