Password change for users greyed out

I've tested with v14.0.6.0 & v14.1.1.0 and in both I was able to change user passwords.

Looking at the code, the only time you are not allowed to change a user password is if you are using Windows Authentication security or if your user is 'root' for example.

Are all users experiencing this?

Try this, with an admin user in RDM, Administration > Users> select a user that can't change their password > Edit > OK. Now let them try to change their password. Did that resolve it?

If you create a new user, can that user change its password?

Best regards,

Hi,

when creating a new user, assigning it to the same group as the others, it works.
The user has the same privileges as the other users, wher it doesn't work.
Also checked the mysql user table, exact same values (except username / password)

yes.

Did not work.

It's not working for all users that we created before updating to 14.x
We were using RDM 13.X before.

Always greyed out "change password" menu item.

Can you help?

Can you please execute the following SQL statement on your MariaDB database?

SELECT Name, IsAdministrator
FROM UserSecurity
WHERE AuthenticationType IS NULL;If any rows are returned please also execute the following:
UPDATE UserSecurity SET AuthenticationType = 2
WHERE AuthenticationType IS NULL;

Hi Stefane,

it worked, thank you!