Moving a session - freezes the RDM
Hi RDM,
when i move a existing session via mouse, doesn't matter which kind of session, it gets a back screen on my PC and RDM is frozen for ~10mins.
Afterwards the session is not moved.
I can only move a session using the "Move" from the context menu.
I'm using 14.0.5.0 Enterprise on a Windows 10 Enterprise with MS Access as datastore (connection.mdb).
Is that a know issue or a new one?
rgs Bob
All Comments (4)
Hello,
As far as I know it's a new issue.
Regards
David Hervieux
Do you have anything in the application logs? Help > Application Logs
Are you getting the confirmation prompt "Do you really want to move this selection?"?
Best regards,
Stéfane Lavergne
Just took a look at the video you sent me. So it looks like the app won't even allow you to drop the session!
Stéfane Lavergne
2018-11-12_8-33-58.mp4
hello Stefane,
you getting the confirmation prompt "Do you really want to move this selection?, no as RDM is frozen..only a full black screen.
In the meantime i have removed RDM and re-installed RDM 14.0.5.0 from scratch but using now the SQLLite as datasource.. So far i can see with the the RDM instance and SQLLite instead of MS Access connection.mdb it works better and i don't see any problems.
Not sure if this happens on my PC with 15.0.4.0 too, but i was not able to recreate the same on colleagues RDM version 15.0.5.0 (SQlLite DS).
I have still my old instance, so i can see in the application log.
[12.11.2018 11:49:05 - 14.0.5.0 - 32-bit] Error: System.NullReferenceException: Object reference not set to an instance of an object.
at DevExpress.XtraTreeList.TreeList.SaveViewPort()
at DevExpress.XtraTreeList.TreeList.ExpandAllCore(Int32 maxLevel)
at DevExpress.XtraTreeList.TreeList.ExpandAll()
at Devolutions.RemoteDesktopManager.Frames.ConnectionViews.FreConnectionTreeListView.LoadConnectionList(Connection[] connections, ConnectionViewMode viewMode)
at Devolutions.RemoteDesktopManager.Forms.FrmMainRibbonBase.LoadAllConnectionView(Boolean saveState)
at Devolutions.RemoteDesktopManager.Forms.FrmMainRibbonBase.RefreshAllConnectionView(Boolean saveState, Boolean checkOnline)
at Devolutions.RemoteDesktopManager.Managers.MainFormManager.DoFirstLoad(IMainForm mainform)
at Devolutions.RemoteDesktopManager.Forms.FrmMainDocumentManager.cae3b4c7c167cf0d9747ac4fee11ac00a(Object c19f185fd70cefc696ba148af1c4faf54, EventArgs cf1018bb83ec7debd818319fd3cb4844e)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
rgs Bob
PS: let see if other clients report the same issue... at the moment this has no priority for me any longer