Session opened by another user
Hi,
We have some users not closing RDM normally, but closing the lid of the laptop. This causes RDM to think the session is still opened by the user, so everytime the next user opens the session you get a warning that the session is open
Anyway to make RDM know that the user is actually disconnected?
All Comments (6)
Unfortunately there is nothing we can do. You can use the force Disconnect but since it's going in sleep, we can notify the database that the connection will be closed.
Regards
David Hervieux
I understand that you can do nothing when the user closes the lid.
However, after that, would it be possible to get rid of the warning in any way? I can't figure this out.. The user is not connected anymore obviously, but RDM thinks it is.
We use the database to detect that the user is connected. We can't really get the information from the computer. However you can completely remove the check if you want.
https://help.remotedesktopmanager.com/datasourcesettings_general.htm
Allow entry states
Regards
David Hervieux
No, I only want the database to know the user is disconnected. If the user is really connected I do want the warning.
Opening and closing the session for myself does nothing, warning everytime.
This could work if we have the session management. Do you use DPS or SQL Server directly?
Regards
David Hervieux
DPS