High load CPU in the authentication window

High load CPU in the authentication window

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Hello.

The problem is always reproduced in iMac 5k 2017. When the authentication window pops up, the operating system starts to run very slowly, processor load 100-130%. After authentication, a large processor load is lost and holds around 20-30%.

P.S.

The problem will not be reproduced on the Mac mini 2012, the processor load is always around 20-30%.

Hardware: iMac 5k 2017

OS: High Sierra (10.13.6)

App: Remote Desktop Manager Free (5.5.1.0)

All Comments (15)

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Hi,

This is weird. Especially the fact that it only happens on a iMac and not a Mac Mini.

If you keep the authentication view there without doing anything, does the CPU keep this level of usage? Do you need to close it for it to become normal again?

Best regards,

Xavier Fortin

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Given the fact that the iMac is much more powerful than the Mac mini, this is very weird. :)

High CPU usage starts immediately after the authentication window. As well as it disappears immediately after I enter the login / password or cancel.

I tried to reinstall the software, but it does not help.

I did installs from both the brew and the dmg image from the site.

The problem is always reproduced.

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Do you have the exact same settings between your Mac Mini and your iMac? More specifically, the settings in the Preferences window under the Session Type -> RDP tab? Could you compare them and tell me of any differences?

Best regards,

Xavier Fortin

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When connected from iMac, I pre-set the VPN connection using a tunnelblick.

When connected from Mac mini, the local network is used.

But I think that for the RDM application there should be no difference. Or not?

The settings should be the same, I'll take screenshots a little later.

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Well at this point, I'm thinking that what's sending the authentication callback is somehow the issue. So, the VPN might be related (though that's a big might, at this point, I have no clue). Maybe the entire authentication process is more processor intensive in that situation, but that's speculation and would still look weird to me.

When you'll look at the screenshots, could you take the occasion to confirm with me which RDP engine is set (Legacy or Modern).

Best regards,

Xavier Fortin

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I use only Legacy.

In Modern I do not like the quality of the picture.

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Oh? This is also interesting.

I know I'm nagging a lot here, but could you also provide a comparison of the images between Legacy and Modern when you have a chance (screenshots of both of them)? I'd like to investigate this too.

Best regards,

Xavier Fortin