Couldn't open VNC session
Hello
I've been using RDM for months with UltraVNC (mainly). Now, suddenly, it stopped working. When I try to launch a UltraVNC session it creates the corresponding tab for a while (2-3 secs) and then close it. If I set the properties to open an unattached window this is open with a black screen and nothing happens.
It only works if I open an external window / session (but in that case I loose all pre-set properties)
So it seems to be related to how RDM handles internal UltraVNC sessions
Any suggestion?
All Comments (5)
Hello,
What version of RDM are you running?
What type of data source are you using?
Do you have something relevant in Help -> Application Logs?
Best regards,
Jeff Dagenais
Hello Jeff
Latest version 4.6.0.0, local datasource
AFAIK I can't see anything relevant in the log. It only report some entries like this:
id, Date, Version, Type, Message
11, , 4.6.0.0 - 64-bit, 2, System.ArgumentException: È già stato aggiunto un elemento con la stessa chiave.
in System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)
in System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)
in Devolutions.Vnc.VncCustomControl.Connect(String host, Int32 port, String proxyHostname, String username, String password)
in Devolutions.RemoteDesktopManager.Frames.Embedded.FreEmbeddedFreeVnc.Connect()
But all logs are of a month ago, there are no recent entries
Hello,
Is it possible to post a screenshot of the properties of your session?
Also, have you tried to delete and recreate the entry?
Best regards,
Jeff Dagenais
Hello
Sorry for late reply
Here you are the screenshots of my UltraVNC properties
I have to add that the issue is pretty weird, because it's quite intermittent. Suddenly now it's gone and the UltraVNC sessions started to work again.
Maybe recent Windows Updates have something to do with it
Hello,
Thank you for the screenshots. As per them, the configuration looks good.
However, glad that is working again as expected.
Best regards,
Jeff Dagenais